For the Store Manager

With more complex needs, including the need to understand associate performance and call volume, 8x8’s Store Manager service plan includes more advanced analytics and collaboration features to provide supervisors with greater insight and control of their location.

The Store Manager service plan includes the Store Associate plan plus:

CapabilityDescription
Unlimited Calling plan (47 countries)Call freely to 46 countries without additional long distance charges, excluding mobile, special and premium numbers.
Unlimited Internet FaxEnjoy the convenience and economy of online faxing electronic documents from your computer.
Business SMSProvide another channel of communication for your customers to interact with your business, sending or receiving text messages on desktop or mobile app.
Audio and Video ConferencingCollaborate more effectively with online meetings that include audio conferencing, video conferencing and screen sharing capabilities for up to 100 participants.
Operator Switchboard functionalityView of the presence and availability of every user in the organization or branch and streamlines live call handling.
Analytics and call quality reporting Manage and monitor call clarity and quality and the status of all your 8x8 endpoints in real-time.
IntegrationsOut of the box integrations with Salesforce, G Suite, Zendesk, NetSuite Integration: Combine the power of your CRM and 8x8 communications, helping your business radically improve how customers are served, gaining workflow efficiency, and providing additional insight with a single system of record.


Learn more about retail communications solutions and how you can increase operational efficiencies and enhance the customer experience. 

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