Healthcare Communication Devices for a Modern System

Modern healthcare systems provide patients with effective treatment options, saving more lives than ever before. Healthcare systems around the globe have seen a massive change in the approach a doctor takes towards a complicated issue. Now with cloud integration in the healthcare setting, we can provide even more efficient services to the people. Today, doctors can contact or collaborate with other doctors and medical professionals who are more versed in a particular subject, thanks to real-time multimedia communication methods.

To facilitate real-time voice and data transfer, healthcare organizations turned to cloud-based communication. The subsequent development in healthcare communication devices has proved the validity of cloud communication in the healthcare sector.

Advantages of Cloud Communication in Healthcare

The major advantage of cloud communication is that it can send multimedia files in addition to voice. Some of the benefits of having this feature include:

  • Remote collaboration
  • Prompt messaging using SMS and internet text
  • Video, audio or image

Having the ability to collaborate with doctors around the world in real time is an enormous achievement in healthcare. Now we constantly hear news about surgeries being performed remotely and real-time monitoring being done in critical cases like heart transplantation, where the doctor cannot be present immediately in a limited time frame.

In addition, customer care is a very important factor for the success of any organization. Integrating cloud communication with healthcare systems replaces the conventional line based communication systems, introducing a series of intuitive features in the process.

With cloud telephony integration, corresponding with patients have been greatly simplified. Healthcare organizations have started to provide 24/7 support for their caretakers. Also, unlike telephone lines which can get damaged by many factors, cloud services use innovative technologies like VoIP to facilitate the transition of data without the need to lay expensive physical lines.

In addition to clear communication and low-cost operation, using the internet to send and receive data helps the patients to call or contact the healthcare organization at any time and have a successful connection. This is especially helpful in cases of emergencies. Having that kind of connectivity and the ability to stay connected is the whole premise of cloud communication. Introducing such a system to a service like healthcare benefits not just one but millions.

Common Devices Used in the Healthcare Industry

Another major trend we see now with the bridge between healthcare and cloud communication is the introduction of a new wave of healthcare communication devices.

  • Smartphones: Even though smartphones were in uses for years, they were not considered to be the major drivers of communication in healthcare because of the disparity between wireless and wired communications. With the integration of cloud telephony, the wireless data revolution helped information to be handled by wireless devices, making communication effortless.
  • Computers: In healthcare organizations, the only way to call a person before cloud was to dial up their number through a landline setup. However, cloud communication allows calling and messaging features from a computer without being impaired by a slow dial-up connection. This shift of hardware also adds the benefit of portability as the same function can be used through mobile devices like laptops and tablets as well.
  • Wearables: Wearables are an emerging market with huge potential. With their primal version, wearables gave the users information about certain aspect about their body like heart rate, calorie count, etc. However, with cloud integration, wearables are able to communicate with the healthcare centers, sending vital information about the patient to the doctors, making it available for real-time monitoring.

Is Your Cloud Service Provider HIPAA Compliant?

Integration of cloud technologies within a healthcare organization can result in significant improvement in both treatment facilitation and patient care. However, choosing the right cloud service provider is equally important. With strict government regulations on keeping the sensitive patient data secure, it is crucial for healthcare organizations to remain HIPAA (Health Insurance Portability and Accountability Act) compliant.

HIPAA was formed by the US government to protect the patient data from unauthorized access. A cloud service provider must meet the guidelines of HIPAA in order to render services to healthcare organizations. Choosing a HIPAA compliant cloud-based communication service provider ensures that the information transfer across any device is encrypted and secure from the prying eyes. It also helps healthcare organizations from penalties arising from HIPAA violations that can amount to $50,000.

When it comes to healthcare, 8x8 provides reliable and compliant cloud solutions at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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