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8x8 Business Phone Service with Built-in Zendesk Integration

Zendesk logoThe 8x8 Virtual Office-Zendesk integration provides the power and control for greatly enhanced “customer experience management” to every user in the organization.

8x8 and Zendesk have partnered to provide a tightly integrated cloud-based solution that combines and enhances the strengths of 8x8 business phone service and Zendesk, right out-of-the-box. Getting started is as easy as a few clicks of your mouse.

Enhance Every Customer Relationship

  • Instantly identify who is calling (screen pop matched to Caller ID), and link it to any previous contacts and recorded information regarding previous contacts they have had with your organization through the Zendesk environment.
  • Answer the call with personalized detail about previous interactions and transactions saving time and eliminating the need for customers to repeat information.
  • Establish a relationship with your customers that differentiates you from your competition, increases revenue opportunities and fosters longer term commitments to your business.

Fully Tested and Proven

8x8 Virtual Office business phone and collaboration services have passed the rigorous Zendesk approval process, ensuring a secure, predictable and reliable integration between the two applications.

Zendesk Screenshot

Make More Informed Decisions and Grow Revenue

Capture key information on each customer interaction and deliver personalized, better-informed customer service with the robust integration of 8x8 Virtual Office and the Zendesk CRM solution. You’ll build deeper customer satisfaction and grow revenue through long-lasting, profitable customer relationships.

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