How to Improve Consistency of Service for VoIP Software

VoIP service consistency is important for many industries, and thankfully it's very possible to find the reliability and consistency you need from a VoIP network. Keep reading to learn more about how you can protect your VoIP service reliability. 

How to Improve Consistency of Service for VoIP Software? 

You can improve your VoIP system's consistency and reliability relatively easily. In some cases, all you have to do is make a few small changes or a minor upgrade to your system to see the benefits. It's important to keep in mind that some factors impacting consistency are within your control, and others aren't. If you're prepared to do whatever is necessary to give you the reliability and functionality you need, then it's worth taking the time to root-out the causes of unreliable service for your business. 

To boost the reliability of your service, try evaluating your network and looking for areas where it's easy to make improvements. Software is one of them. 

Finding the right software may require taking these steps: 

  • Asking around: Find out what your industry uses, and see if it will work for you. 
  • Finding vendors: Ask your vendor about their experience and how well their software performs with your type of implementation. 
  • Speed test: Consider using an Internet VoIP speed test to determine how well your software and connection perform together. Internet VoIP speed test information can be useful in troubleshooting, as well. 
  • Using a VoIP codec calculator: With a VoIP codec calculator, you can determine how much bandwidth you'll need for your connection. 

What Factors Impact VoIP Service Consistency? 

There are many different ways to change VoIP service consistency. Some main factors include: 

  • Your VoIP service: Of course, your VoIP service can impact your service consistency a great deal. Finding the right VoIP service provider, then, should be one of your biggest priorities to start with. 
  • Internet connection: Having the right internet connection can ensure that you have the speeds and bandwidth you need. Without great bandwidth and high speed, you can't be sure your VoIP connection will give you the quality you need. 
  • Equipment: Of course, the equipment you use can also impact reliability. If you don't have newer equipment, then you may not have infrastructure that can support quality VoIP service. 
  • Caller/recipient's connection: You don't necessarily know what kind of phone connection the other party is using, and they may have poor phone service. This can adversely impact the quality in the VoIP connection you use. 
  • Distance: In some instances, distance can worsen quality. This is particularly true if the signal must travel over legacy telephony infrastructure that isn't designed for high-quality VoIP transmissions. In those circumstances, there is often little you can do to ensure that the signal is high quality. 
  • User error: Yes, the technology skill level and knowledge your users have can also make an impact on how consistent and reliable the network connection is. This is why training is important. 

Of course, other factors may influence your connection too depending on how you use your connection, how old it is, etc. 

How Can I Get Reliable VoIP Service? 

Today's VoIP services are far above the earlier versions of VoIP calls in terms of quality, reliability and functionality. You can safely sign up for a top VoIP service today and expect to receive phone service quality that is comparable to or better than yesterday's legacy telephone networks. The technology has improved considerably since telephone service first became possible. Now, there is affordable and high-quality service that can do more for your business. 

That said, if you want to shop around and compare reliability in VoIP services, it may be worthwhile to ask about uptime and find out if your vendor has an uptime guarantee, redundant service and other reliability measures. 

Improving VoIP Service Consistency

To improve consistency, look for ways to take care of and get the best equipment, service, connection and technology you can. Consider having a redundant service ready to go in case you experience problems with your primary VoIP service. You generally won't need a redundant service, but in instances such as emergency phone service or running an in-house call center, it may matter a great deal to have your own redundant service. 

Getting Started with Reliable VoIP

VoIP reliability is fairly high with most services today, but it doesn't hurt to do what you can to access reliable service for your business. Carefully planning how you operate, implementing your new phone service with help from experts, and taking other measures to ensure success can be helpful. 

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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