Select a course
Our comprehensive suite of courses combine instructor-led virtual classes with bonus eLearning modules and multi-day workshops. Fees vary. To see how many units you have, use our training units calculator side-by-side.
Foundational Administrator Courses
Virtual instructor-led course with hands-on activities and discussions.
Self-paced eLearning for admins with practice activities.
Virtual instructor-led course with hands-on activities and discussions.
Self-paced eLearning for admins with practice activities.
Intermediate Administrator Courses
Self-paced eLearning for anyone who needs reporting functions.
Self-paced eLearning for anyone who needs reporting functions.
Interactive, self-paced course to create a call flow in Intelligent IVR and route calls between CC and IIVR.
Self-paced eLearning for admins, managers, and supervisors.
Self-paced eLearning for admins with practice activities.
Advanced Administrator Courses
Virtual, instructor-led training with practice solving common problems.
Virtual, instructor-led training with practice solving common problems.
Virtual, instructor-led training focused on troubleshooting 8x8 solutions.
Virtual, instructor-led training with hands-on activities and discussions.
End User Courses
Licensed end user eLearning plus rollout tools for the project manager.
Instructor-led product demos for end users, delivered via web conference.
Licensed end user eLearning plus rollout tools for the project manager.
Instructor-led product demos for end users, delivered via web conference.
Classroom training for agents and supervisors, delivered onsite.
Instructor led demos and training for supervisors with Contact Center Analytics.
Instructor led Virtual Office Analytics remote training session and product demonstration.
What is 8x8 University?
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