Your communication software is a distinct source of speed for your business. It drives the agility and fidelity of all your employee and customer interactions, leading to less churn and more revenue.
A one platform solution for communications and contact centre gives you one system of engagement and one system of intelligence that lets you arm employees with the exact tools they need to communicate, collaborate and access data and experts. The ability to configure tailored plans across 8 service levels provides the lowest possible total cost of ownership. Enable your enterprise to operate at the speed today’s businesses require.
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Speed to Resolution
X6 includes X4 capabilities plus:
- 4,000 minutes per concurrent agent*
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customizable wallboards/dashboards
*For more details, see Unlimited Calling on X Series Plans & Pricing