Get to know some of ContactNow’s basic terms.

Login

Go to ContactNow’s login page. Enter the name of your Contact Centre, which is provided by your company. Then enter your user name and password.

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Navigation

The Navigation bar on the left side of the screen provides a quick way to explore ContactNow’s main features, including Dashboard, Agent, Analytics, Configuration, Data, and Status. Icons display based on the user’s permission levels. Hover over an icon to display a Tooltip, which shows the icon name and section content.
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Next Steps

Getting Started

Agent

Outbound Dialer Setup

Inbound Setup

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

View our course catalog >

What is 8x8 University

8x8 University is your one stop solution to your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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