Is a cultural change needed to prevent individuals holding back local government tech adoption?
This survey of staff working in local government reveals a significant appetite for new technology, but more than a fifth (22%) say certain individuals are holding back tech adoption to preserve the status quo.
This view is more prevalent amongst those in IT procurement, where more than a third (35%) believe colleagues are standing in the way of technology because it will disrupt what they already have in place.
The study, commissioned by 8x8,provider of the world’s first Communications Cloud, canvassed the views of 1,095 local government staff in the UK. It was carried out following the publication of the Government’s Digital Strategy, which aims to make the UK a world leader in serving its citizens online.
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