Contact Centre Service Plans

Questions? Call us.
0333 043 8888

X Series

X6

X Series

X7

X Series

X8
 
Voice contact centre with advanced reporting
Multi-channel contact centre with advanced reporting
Multi-channel contact centre with advanced analytics and predictive dialer
Cloud Contact Centre Features
CC Calling Zone 1
4,000 Minutes within 47 Countries
4,000 Minutes within 47 Countries
4,000 Minutes within 47 Countries
 
 
Preview Campaign Dialer
 
 
Optional
Optional
Optional
Optional
A la Carte
A la Carte
A la Carte
Unified Communications Features
UC Calling Zonei
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Enterprise Grade Security (GDPR, HIPAA, ISO 27001, Etc.)
Auto Attendant
Phone Number & Extension
HD voice, Secure voice
Mobile & Desktop Apps
Sameroom Cross-Platform Team Messaging
Call Recording 2
Unlimited Internet Faxi
Business SMS
G Suite, Salesforce, Zendesk, & NetSuite Integration
Analytics Essentials
Virtual Office Analytics – Essentials
Virtual Office Analytics – Supervisor and Service Quality
Switchboard Pro
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Call 0333 043 8888 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales

Unlimited Calling Zone Countries for Phone and Contact Centre

X2 – 14 Countries
Australia*, Canada, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States

X4, X6, X8 – 47 Countries
Includes the 14 countries from X2 plus – Argentina*, Belgium, Brazil*, Chile, China, Cyprus*, Denmark, Dominican Rep, Finland, Greece, Guam, Hong Kong, Hungary, India, Indonesia, Israel, Japan*, Luxembourg*, Malaysia, Malta, Mexico, Norway, Peru, Poland*, Portugal*, Romania, Singapore, Slovakia, South Africa, South Korea, Taiwan*, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

1 Each X Series license that includes Virtual Contact Centre (X6-X8) includes the following: (1) 4000 minutes per agent for calls made via the Virtual Contact Centre agent desktop. This includes toll inbound and outbound. Toll Free inbound is NOT included within this 4000 minutes allotment. (2) Unlimited usage for the UC (Virtual Office) calls made via Virtual Office Desktop, Virtual Office Mobile or IP Phone. Please note, Toll Free inbound is NOT included in either(1) or (2) above. Customers must subscribe to Toll Free usage plans or pay per minute pricing for Toll Free Usage.

2 Varying levels of storage are included in each plan.