COVID-19 and What It Means for 8x8 Customers and Partners

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At 8x8, we are closely monitoring the impact of coronavirus (COVID-19) as it continues to affect various areas of the world. We have an important role to play in helping customers and partners with their business continuity plans as information around the virus continues to unfold. Teams depend on [...]

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How to Start a Work-From-Home Agent Program

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In times of uncertainty, there is one certainty you can count on - and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your contact center agents. Fortunately, these two requirements are not mutually excl [...]

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