This week we interviewed Chrissie Spencer, head of group marketing for The DDC Group Can you give a brief introduction to DDC as a business? Chrissie: DDC OS UK is a leading business process outsourcing business. Some of our clients include GB Energy Supply, South East Water, Robin Hood Energy, th [...]

Key Trends That Will Impact the UCaaS Industry We have already seen several contact centre acquisitions in the unified communications space as other players finally realise that UC and contact centre should never have developed as separate products. We knew long ago that they belong together on on [...]

Q&A with Mary Ellen Genovese at 8x8: From the USA to the UK, my journey in communications This week we interviewed Mary Ellen Genovese, Managing Director of our European Operations   Can you give a brief introduction to your role at 8x8? Mary Ellen: My role at 8x8 is Managing Director of Eur [...]