8X8 NAMED A LEADER IN 2018 GARTNER MAGIC QUADRANT FOR UNIFIED COMMUNICATIONS AS A SERVICE, WORLDWIDE
8x8 Recognised as a Leader for the Seventh Consecutive Year
SAN JOSE, Calif.–(BUSINESS WIRE)– 8x8, Inc. (NYSE:EGHT), a leading communications provider of cloud voice, video, collaboration and contact centre solutions for over a million users worldwide, today announced it has been positioned by Gartner, Inc. as a Leader in the 2018 “Magic Quadrant for Unified Communications as a Service, Worldwide“¹ for the seventh year in a row.
“Companies recognise that the employee and customer communications experience plays a critical role in accelerating business performance and driving revenue, but they often struggle to find one communications platform that meets all of their business needs,” said Vik Verma, CEO, 8x8. “We believe that Gartner’s recognition validates our commitment to helping companies optimise employee and customer interactions.”
In 2018, 8x8 once again demonstrated its commitment to driving the future of communications with the launch of X Series. 8x8 customers communicate faster and smarter to exceed the speed of customer expectations.
8x8 X Series helps businesses transform their customer and employee experience with one system of engagement across voice, video, collaboration and contact centre and one system of intelligence on a single cloud platform. 8x8 X Series enables organisations to differentiate their customer experience in real time by connecting customers to the most relevant employee on any channel for quicker speed to answers. 8x8 X Series personalises customer interactions with context-rich insights, and optimises for smart customer outcomes based on business-critical signals derived from advanced employee-customer interaction analytics.
To learn more about 8x8 X Series, visit 8x8 at the Gartner Symposium — booth #127.
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Get a complimentary copy of the 2018 Gartner Magic Quadrant Report for Unified Communications as a Service, Worldwide.
 Gartner “Magic Quadrant for Unified Communications as a Service, Worldwide” by Daniel O’Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.
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About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact centre and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
8x8® and 8x8 X SeriesTM are trademarks of 8x8, Inc.