8x8 EXPANDS PRESENCE IN NORTH WEST ENGLAND WITH EVERYCLOUD PARTNERSHIP
Partnership with leading cloud technology channel provider, will allow 8x8 to strengthen reach to customers in the North West of England.
London, 19th June 2019 – 8x8, Inc. (NYSE:EGHT), a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide, today announced its partnership with EveryCloud, a leading cloud technology channel provider, strengthening its reach to customers in the North West of England.
EveryCloud supports clients across all sectors – from global financial services businesses such as BDO, to professional sports organisations such as Everton Football Club. With this partnership, 8x8 further extends its channel reach in the UK and in particular the fast growing North West contact centre market.
EveryCloud is investing significantly in the North West of England and is working with the government as a formal Northern Powerhouse partner to support the region even further. The partnership will enable EveryCloud to meet the demand for cloud communications solutions in the North West of England and across the UK with 8x8 X Series.
8x8 X Series helps businesses transform their customer and employee experience with one system of engagement across voice, video, collaboration and contact centre and one system of intelligence on one cloud platform.
Christopher Peters, VP of EMEA Channel Sales at 8x8, said: “It’s an exciting time in the North West of England, with businesses growing faster than many other regions in the UK. Our partnership with EveryCloud will mean we’re able to help even more companies communicate faster and smarter, with the insight and flexibility they need to make critical business decisions.As companies grow, they need a comprehensive solution that can quickly scale with them, and X Series is perfectly positioned to support this growth, in the UK and beyond.”
8x8 X Series offering is a single platform solution for communications and contact centre that lets businesses arm employees with the exact tools they need to communicate, collaborate and access data and experts. 8x8 X Series enables organisations to differentiate their customer experience in real time by connecting customers to the most relevant employee on any channel for quicker resolution of queries. Furthermore, X Series personalises customer interactions with context-rich insights, and optimises for smart customer outcomes based on business-critical signals derived from advanced employee-customer interaction analytics.
Keith Purves from EveryCloud, said “Our customers know that we’re always striving to offer them the latest in cloud communications and contact centre technology, and partnering with 8x8 will allow us to do just that. 8x8 X Series enables us to offer an enterprise-grade, scalable solution that helps businesses of any size across contact centre and office communications. Investment into the Northern Powerhouse means growth in the region has never been higher, and 8x8 will be the perfect partner to help us capitalise on this.”
To launch the partnership, 8x8 and EveryCloud are sponsoring the Call North West Awards. The regional contact centre forum for the North West of England runs the awards. Nominations for the award are now open, enter here
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
Laura West-Wilson / Sam Clayton
0207 924 5656