8x8 and ScanSource enhance global partnership to drive adoption of cloud communications, collaboration and contact centre solutions
8x8, Inc. (NYSE:EGHT), a leading provider of global cloud communications and customer engagement solutions, today announced that its unified cloud communications, collaboration and contact centre solution will now be available through ScanSource, a leading global provider of technology products and solutions, in the UK.
With 8x8’s world-class team supporting ScanSource and its partners, resellers will be able to move into new cloud communications markets without a costly investment. 8x8 is also the only cloud vendor to own and develop its core cloud communications technology and infrastructure, which will strengthen the unified communications and collaboration (UCC) category within the ScanSource portfolio. As the largest Polycom distributor in Europe, the Middle East & Africa (EMEA), ScanSource enables channel partners to source a range of hardware solutions that maintain complete and ongoing compatibility with the 8x8 platform.
“As we enter the third wave of enterprise communications, more and more companies are turning to an integrated customer engagement and communications solution. Our technology enables resellers with a holistic platform to help companies improve their communications, collaboration and customer service across the board and maximise revenue opportunities. ScanSource is the perfect partner to be able to bring this capability to many more companies across the globe,” said Sharon Maslyn, Vice President of EMEA Sales at 8x8, Inc.
The 8x8 agency model will enable ScanSource to extend options to its channel partners, who may not have the capabilities to process periodic billing to their customers, as 8x8 handles all bills direct to the consumer, paying a regular commission to the channel partner. This model enables partners to grow a successful cloud communications business, while providing companies with the best possible technology solutions to solve their business challenges.
“Our dedicated pre- and post-sales technical resources will enable partners to successfully position 8x8’s leading cloud communication, collaboration and contact centre solution, as well as deliver a range of deployment and training services, enabling the channel to enhance customer service and maximise up-front revenues as well as residual commission,” said Phil Boyd, Vice President of Merchandising, ScanSource Imago.
For more information, please visit https://www.8x8.com/uk.
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) is a leading provider of global cloud communications and customer engagement solutions to over a million business users worldwide, empowering them to deliver exceptional customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
8x8® is a trademarks of 8x8, Inc.
8x8 UK Media :- Laura West-Wilson / Sam Clayton
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