Virtual Office: Six Tips To Help Users Help Themselves
When: January 22, 2019 | 4:00AM – 4:30PM GMT
Turn end-users into power users following this 30-minute webinar featuring answers to common questions. Let our 8x8 Virtual Office experts demonstrate how to:
- Create team collaboration spaces in Virtual Office Rooms
- Navigate enhanced video and other new Meetings functions
- Manage Audio and Video settings for maximum efficiency
- Set Caller ID based on business requirements
- Reset Password with Forgot Password link
- Highlight other Virtual Office Desktop updates
Get More From Configuration Manager
When: February 6, 2019 | 4:00AM – 4:30PM GMT
Discover easy ways to manage 8x8 Virtual Office users and workflow efficiencies in this live webinar, designed especially for System Administrators. Learn how to:
- Optimise Call Queues
- Configure Ring Groups
- Create Barge, Monitor, and Whisper groups
- Implement other workflow efficiencies
Virtual Contact Centre: Five Ways To Help Users Help Themselves
When: February 19, 2019 | 4:00AM – 4:30PM GMT
Do you want to take your agents to the next level? Join our Academy Training experts to learn how to streamline and enhance agent performance. Topics include:
- Drive business insights with Status Codes
- Use Advanced Filters to locate Customer emails
- Reduce Transaction times with FAQs
- Locate and Track Cases with Filters
- Optimise workload with agent comparison reporting
Want to browse our courses and schedules?
Our learning portal details all our training in one comprehensive list.
View our course catalog >
What is 8x8 Academy?
8x8 Academy is your one stop solution to your training needs.
Visit our FAQ >
Need more support help?
8x8 Support knowledge base has the answers to your questions.
Find your answers >