Get to know some of ContactNow’s basic terms.


Go to ContactNow’s login page. Enter the name of your Contact Centre, which is provided by your company. Then enter your user name and password.



The Navigation bar on the left side of the screen provides a quick way to explore ContactNow’s main features, including Dashboard, Agent, Analytics, Configuration, Data, and Status. Icons display based on the user’s permission levels. Hover over an icon to display a Tooltip, which shows the icon name and section content.
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Next Steps

Getting Started


Outbound Dialer Setup

Inbound Setup

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

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What is 8x8 Academy?

8x8 Academy is your one stop solution to your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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