Your business faces enough obstacles. With advanced solutions from 8x8, your outdated communication system no longer has to be one of them.
iCruise.com, one of the largest sellers of cruises in the U.S., needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete, integrated solution.
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Check out our latest feature enhancements
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At 8x8, we are constantly innovating, listening and improving. You made suggestions and we responded.
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Feature Enhancements (January 18, 2016)
Small offices or teams of coworkers sitting near each other can improve productivity with Group Pickup. Incoming calls to colleagues can be answered even when the person being called is not at their desk, and employees answering the call can pick it up from their own phone. It’s a great way to ensure calls are always answered promptly and customer service is at its best. 8x8 Group Pickup is an enhancement to your existing Virtual Office service. Click here to learn more.
Enable faster call routing to the right departments and resources. Be able to quickly park and retrieve calls at the touch of a button without needing to remember call park extension number. Typical use cases include multi-person dispatch environments, warehouses, department stores and receptionists/administrative assistants. Call Park Extensions is a part of 8x8 Power Key service, an add-on to your Virtual Office service and requires compatible Polycom IP Phones. Click here to learn more.
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