Your business faces enough obstacles. With advanced solutions from 8x8, your outdated communication system no longer has to be one of them.
iCruise.com, one of the largest sellers of cruises in the U.S., needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete, integrated solution.
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Check out our latest feature enhancements
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At 8x8, we are constantly innovating, listening and improving. You made suggestions and we responded.
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Feature Enhancements (June 30, 2015)
8x8 Virtual Office Analytics is a suite of tools that provide enterprise-level business intelligence about your communications. It captures finely-detailed data on all call activity associated with your 8x8 cloud-based PBX and presents it to you as easy-to-understand charts and metrics. We’re pleased to announce that the 8x8 Virtual Office Analytics Essentials Plan has been enhanced with new capabilities.
Multiple Department Charts
Allows you to drill down, segment and analyze your call detail records. Example: See how many people called your main number, how many calls went to Auto Attendant, how many were answered and how many were abandoned.
8x8 Virtual Office Analytics Overview (PDF) (Online Help)
Click here to learn more about the 8x8 Virtual Office Analytics suite.
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