Billing Learn how to get the most out of the 8x8 Virtual Office online billing features. Below you will find resources to help you: When can I view my bill? Where can I view my bill? How do I see charges for a specific extension? How do I see activity on my account since my last payment? Why is the amount due in Account Manager different than the amount due on the invoice I received in the mail? How do I change the credit card on my account? How do I apply a payment online? Why has my service been suspended? How do I turn my service back on? I was overcharged. How do I request a credit? When am I billed? How do I know if my payment was approved? How do I opt to receive Billing Notifications? What happens if my credit card payment is declined? When is a late fee assessed? Can I cancel my 8x8 account any time? Will I owe a disconnection fee if I cancel my account? What will I owe if I cancel my account? How do I update my billing contact information? How do I set up ACH or automatic check withdrawal to pay my account? How do I transfer account ownership?