SIP Trunking Benefits and Best Practices

Session Initiation Protocol (SIP) has been around since the 1990s. But, in recent years, its adoption has skyrocketed — and much of this can be attributed to changing consumer and business preferences that are pushing toward more advanced communication protocols.

SIP trunking allows for multiple different forms of data and media to utilize the connection. So, instead of having a business phone system that only allows voice calls, you can introduce technology like video conferencing, instant messaging and screen sharing, all of which utilize an internet connection instead of a traditional phone line. 

Here's a look at how understanding SIP trunking benefits and best practices can help your business realize cost savings, while deploying a more efficient communication network. 

SIP Trunking Benefits

There are a host of benefits to SIP trunking that can help to grow your business and elevate the quality of service you provide. By implementing SIP trunking, you'll make it easier to scale your communications systems while saving money. Here are several ways in which SIP trunking can further benefit your business:

1. Reduce Costs of Business Communication

Budget-savvy business owners are upgrading to SIP trunking and VoIP systems to cut costs across the board. If your organization’s phone needs have grown, then your expenses likely have as well, especially if you’ve been using a traditional phone provider. 

With SIP trunking, you’ll be routing calls through your internet connection instead of traditional phones lines. This makes calling cheaper across the board. Plus, with additional bundled communication tools, you’ll enhance the productivity of your organization. 

2. Tap into a Reliable and Scalable Network

A traditional business phone network can be difficult to scale. Since you’re dealing with physical hardware, it will be much more time-consuming and costly to expand your call network. But with SIP trunking, all it takes to scale is simply adding more headsets. Your only limitation is the bandwidth of your internet connection. It’s also much better suited for businesses that have multiple physical locations. 

3. Introduce Advanced Communication Features and Tools

With a traditional phone system, your only method of communication is the phone. But by using a SIP trunking provider, you unlock a greater depth of communication tools. The backbone of your communications will still be the phone, but you will also have access to video conferencing tools, instant messaging, cloud collaboration tools and even screen sharing. This will help to streamline your internal communication practices, as well as give you multiple ways to engage with your customers. 

SIP Trunking Best Practices

When considering whether to make the jump to a SIP and VoIP phone system, there are certain best practices you'll want to follow. The steps below will help you assess your current communication needs, while also improving the security and efficiency of your system.

1. Assess Your Existing Infrastructure

First, you’ll need to assess your existing company infrastructure. For example, does your company have enough bandwidth to effectively process call data? This is especially important if your company’s call needs are growing. The more calls and data you need to exchange over the network, the more bandwidth that will be required. 

2. Upgrade the Necessary Hardware

Upgrading to a SIP trunking system will require a bit of an investment. The biggest one being upgrading handsets to handle SIP calls or introducing IP phones into your business. However, there’s a chance your existing handsets might already support the upgrade. 

3. Implement Security Protocols

You will also want to consider any new security protocols or practices you plan to put in place. Usually, you won’t need strict security standards for placing traditional phone calls. However, with a SIP and VoIP system, you’ll have user logins, password policies and multiple methods of communication to address. 

4. Conduct Routine Maintenance

Your SIP phone system likely won't require much maintenance; after all, it's a mostly digital system. However, you will want to continually load-test your network and run other tests to ensure overall optimal performance, especially if you're constantly expanding or adding new lines.

With SIP trunking, your business will save money while streamlining communication. And by adhering to the best practices above, it’ll be much easier to make the transition while ensuring system security throughout. 

It's Business as Usual, Except for the Addition of One Key Component

Part of why SIP trunking is seeing such rapid adoption in business is because you won’t have to change your communication workflows to accommodate your new system. Just continue on with business as usual, except this time with an enhanced communication system. 

Choosing the right technology is crucial to a growing business. Take the uncertainty out of the equation by choosing a SIP technology provider that can scale to meet your business' needs, whatever they may be at any given time. Call 1-866-879-8647 or fill out our online form to request a no-obligation quote from an 8x8 product specialist.

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