VoIP Dedicated Server Hosting - Enterprise Class and Customer Focused
Large enterprises in industries like healthcare, government, and financial services need secure, reliable communications channels they can rely on. When customers, patients, or constituents dial a toll-free number, they want it to be simple to access a knowledgeable resource with minimal waiting and frustration.
If your business routinely supports high volumes of inbound and outbound phone calls, your best way forward is VoIP dedicated server hosting. You may have been managing your own Private Branch Exchange (PBX) infrastructure and related analog phone systems. Hosted PBX services—and the IP desk phones and mobile devices they support—offer mid-sized businesses and enterprises:
- Service Level Agreement (SLA) guaranteed reliability in the 99.999 percent range.
- 24 x 7 Monitoring by a highly skilled Network Operations Center (NOC) team
- Service performance analytics so you can track your company’s hardware utilization
- Access to highly secure services which are compliant with regulations like PCI, HIPAA, FISMA, and UK Government ATO
- Ease of scalability as new employees join the organization, usually without the need for a dedicated technical onsite resource
- Flexible softphone/Virtual Office apps for use across Apple, Android or PC desktops, laptops, smartphones, and tablets
Fast, Stable Internet Is the Foundation of Optimal VoIP Performance
VoIP dedicated servers are optimized when your organization has fast, reliable internet services in place, and your remote employees have access to it from wherever their business day takes them. An 8x8 dedicated server is built to support a high volume of traffic and throughput, and our data center network infrastructure is purpose-built to mitigate latency and provide fast throughput.
Whether a business has a few office buildings in an area, a few dozen franchise locations, or multiple locations worldwide, VoIP services make it easy for:
- Distributed employees to reach each other with a single tap or mouse click on a corporate directory
- Customers to reach the right resource through a multi-tiered IVR menu
- Businesses to add virtual contact center capabilities to office-based and remote employees
- Availability of dedicated deployment and training services
Executives to sleep at night since 8x8 services are backed up by geographically redundant data centers in case of a failure for any reason. If their own internet access fails, employees can continue to receive calls on their mobile devices.
VoIP dedicated server hosting ensures crisp, clear call quality, and flexibility for video, SMS, and instant messaging within a single interface. Businesses like law firms that want or need to record or log calls can do so with ease. Features like music on hold and auto attendant consolidate and streamline your communication services while improving employee capacity to deliver high-value work.
Cost-Effective Plans which Adapt to Changing Needs
VoIP services are ideal for companies which are globally or nationally distributed. There are no long distance charges for calls between extensions within the company, within the company's country, or to other businesses using 8x8 VoIP services. That includes calls which are routed to desk phones and mobile devices. VoIP account plans can be upgraded or adjusted based on a company's changing circumstances.
For companies that serve multinational markets, international toll-free number services are an ideal way to make it easier for overseas customers to reach you for service or sales support.
Your customers likely have your company's phone number in their own directories and contact lists. You also have business cards, web directories and other promotional materials with your existing phone number and extensions on them. Number porting alleviates the cost and hassle of replacing printed material or seeking out and changing your number where ever it exists on the public internet.
The Flexibility of a Hardware-Agnostic VoIP Service
Enterprises which have invested (or want to invest) in multiple brands of IP desk phones and conferencing phones from industry leaders like Cisco, Polycom, Panasonic, and Yealink can do so without worrying about supportability. They can even use adapters for use with analog phones in areas of their business where IP phones aren't as practical, such as on the shop floor of a manufacturing facility. Your employees can use their preferred mobile devices without sacrificing the quality of service and can switch between devices without needing to learn a new interface.
When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.