VoIP Cable Modem

Businesses can save significant money by switching to VoIP (Voice over Internet Protocol) rather than using a traditional telephone service. By tying directly into the internet and bypassing phone lines, you can virtually eliminate long distance and international calling charges.

What Is a VoIP Cable Modem?

If you have a high-speed cable modem in place, chances are you can use VoIP for your telecommunication needs. The modem becomes the gateway to connect your voice calls with the recipient while allowing you to use existing analog telephones. With the right software, it allows you to call landlines, cell phones or any mobile devices that are properly equipped. It allows for computer to computer calls.

This means setting up VoIP for your voice calls with a VoIP cable modem will work with most existing handsets and equipment without the need for expensive hardware or capital expenditures. While you will benefit from replacing your analog handsets with IP-based handsets, your existing hardware will work by adding an inexpensive analog telephone adapter and connecting it to your network.

How Does It Work With VoIP Software?

The software allows the call to happen and routes it through the internet to the correct recipient.

Your VoIP cable modem sends IP (Internet Protocol) packets of information through the internet. It does not distinguish between data, video or voice. It is all a data packet and it is treated the same way, that means your voice does not need a traditional phone line to travel to the PSTN (Public Switched Telephone Network). Using the public internet, it is routed through the PSTN to its destination at no additional cost for access.

It can also integrate with a virtual office, unified communications suite and cloud contact center. The virtual office connects your team anywhere they are. A unified communications suite allows your entire team to work off the same platform separately or in unison. A cloud contact center can serve as the hub for workforce optimization, CRM (Customer Relationship Management) strategies and knowledge management tools.

The Advantages of VoIP and a Virtual Office

By tying your business phone systems into VoIP, it is easy to establish a virtual office wherever you want. This means your employees can work across multiple locations, remotely or even at home. You can eliminate the need for PBX hardware and switching equipment while still having advanced features.

Because the calls are routed through the internet, you are avoiding toll fees and long-distance calling fees. Unified communications mean your team can use desk phones, smartphones, tablets, desktop computers and laptops all on one system. This provides one flat-fee bill and no end of the month surprises.

With an administrative dashboard in the cloud, it is easy to add or delete users, change or move extensions, view reports or modify settings. It is scalable. No more waiting for the phone company to take weeks to install new phones lines and add extra charges to your bill.

Virtual Office Capabilities

A virtual office setup not only handles your voice calls, but includes auto attendant, conferencing for both audio and video, instant messaging and more. The right virtual office software can handle all of your telecommunication needs:

  • Inbound calling
  • Outbound calling
  • Automated receptionist
  • Call recording
  • Team messaging and chat
  • Voicemail
  • Audio conferencing
  • Video conferencing
  • Mobile apps for remote workers
  • Detailed call reporting
  • Simplified configuration and management tools
  • Desktop and mobile faxing
  • Free international calling for most countries
  • Secure voice encryption
  • Reliable connections with HD voice quality
  • Save Money & Increase Efficiency With a VoIP Cable Modem

VoIP with a virtual office can be the backbone for your communications strategy across channels, platforms, and locations. It can cut your phone costs by 50 percent or more while cutting the high operating costs of old technology. It provides a lower total cost of ownership. At the same time, it improves the efficiency of operations by connecting everyone on your team.

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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