4 common ways to make the Voip calls

Voice over Internet Protocol (VoIP) is one of those background technologies that has transferred how we use the internet. It allows existing telephones to deliver and receive VoIP calls. This means you can continue using your existing phone service, but you may eventually find that the cost savings of VoIP far outweigh any benefits traditional phone services provide.

Let's take a look at what VoIP is and four common ways businesses use it today.

What Is VoIP?

When you make a call, VoIP converts your analog signals from your traditional phone to digital and then sends them to their destination. If the receiver has an all-digital phone, no conversion back to analog is needed. If the receiver has an analog phone, the conversion from digital to analog takes place.

Ways to Make VoIP Calls

For starters, a VoIP service provider is needed to use VoIP. These service providers charge very low rates, and because of the low cost and comparable quality, many users discontinue their traditional phone service.

1. Softphone

A VoIP provider will likely have their own VoIP software called a softphone. It's basically a software phone that is used to make and receive VoIP calls using a computer.

2. Adapter

Another common way to make VoIP calls is with an adapter. Most adapters don't require a computer, they plug right into a wall outlet for power. The adapter will have a jack for your handset and another for your internet router. Once everything is plugged in and you've configured the adapter through your VoIP provider, the adapter is ready to go. Now you can use a handset to make and receive calls. No more sitting at the computer.

3. VoIP Router

If you want the best voice quality, a VoIP router is the way to go. Unlike a standard router, a VoIP router gives priority to voice data. Otherwise, your voice data will have to compete with web surfing, file downloads and more. Because voice data is streamed, any interruption is immediately noticed. A VoIP router ensures that no other traffic gets in the way of your voice data. This is all done through Quality of Service (QoS). QoS dynamically adjusts the space needed for voice data. This allows voice data to have enough space at the right time while leaving room for other traffic as well.

4. Unified Communications

We've seen that a softphone is needed if you're using VoIP on a computer. But what if you're using it with a unified communications (UC) service provider? With UC, a VoIP service provider isn't necessary. The UC provider takes care of processing VoIP data.

Without the UC, you have to find a VoIP provider and pay them a monthly or annual fee. Once you sign up with a UC, you pay a fee for a suite of applications and the backend services needed to run those applications. In other words, your VoIP fee is bundled into your overall UC fee.

As for VoIP software when using UC, that is also bundled with the suite of communications applications from the provider. UC apps have tight integration; you aren't likely to find a specific VoIP app within the suite. Instead, there will be points of integration. For example, when someone calls you, one of the UC apps will open so you can take the call. This app integrates with a CRM and billing software making it all look like one app. Later on, you might look up a customer in the CRM app. If you want to call this customer, just click the talk button. The VoIP integrations are fairly seamless.

Start Using VoIP Today

VoIP allows you to make internet calls with a computer or handset. By using a smartphone, adapter, router or UC platform, you can easily start using VoIP — and saving money — today. Why wait?

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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