Do I Need A VoIP Engineer For My Communications System?

Efficient communication for your team members and customers is critical to the success of your business. As technology evolves, you may be wondering if you need a VoIP Engineer to manage your communication systems.

What Is A VoIP Engineer?

A VoIP Engineer is a skilled professional that manages the voice and data networks for mid-sized and large-sized companies. Working independently and often with minimal supervision, they will monitor the network traffic, make necessary adjustments, and perform repairs.

During the implementation of an in-house VoIP system, they will oversee the installation, configuration, and provisioning. They will manage, either on-site or remotely, the voice network across multiple office locations and/or customer locations. In addition, they will be responsible for the planning and administration of mobile strategies.

They will design and implement technology roadmaps for efficient communications. They will manage PBX and IP infrastructure across the network.

Depending on the company and the business they are in, VoIP Engineers may be expected to design, install, maintain, and manage systems for clients and customers. Some companies will combine this position with their IT network administrator position since skills are fairly similar.

As of December 2018, the average salary for a VoIP Engineer in the U.S. was $93,030 annually. At any time, there are more than 20,000 openings for a VoIP Engineer that companies are trying to fill.

VoIP Engineers Maintain Standards And Compliance

They will also ensure data systems are in compliance with both infrastructure and industry-specific compliance regulations.

For example, the financial industry must meet strict regulations for data privacy, including Sarbanes-Oxley, NCUA, and even The USA Patriot Act. In the medical and healthcare arena, HIPAA rules demand strict compliance and protection for patient medical data and health information.

What If I Can’t Afford (Or Find) A Full-Time VoIP Engineer?

It’s a big job and there are few qualified candidates. That’s one of the reasons many companies have turned to managed VoIP services, such as 8x8. Using a cloud-based solution for your business phone services and VoIP implementation, the need for a dedicated VoIP Engineer is eliminated. In fact, it is not necessary to have dedicated IT staff in order to take advantage of the benefits of VoIP.

An Alternative To Hiring A VoIP Engineer

You can get a complete VoIP communications solution for literally half the cost of what you are paying now with a traditional phone company. 8x8 Virtual Office is a business phone solution. Eliminating the need for expensive on-site PBX, servers, and leased line, 8x8 is a hosted PBX that provides all of your phone services. It requires little upfront investment and low monthly fees from a single provider. This allows you to cut your monthly costs dramatically.

Advantages Of A Hosted PBX VoIP System

There are many advantages of using a hosted PBX VoIP solution for your business. Since the system is managed remotely by your provider, you can have peace of mind that technical issues will be resolved for you. The system is maintained, tested, and upgraded by the provider. A simple online admin console allows you to easily move, add, or change extensions as your business evolves.

You will get the same advanced features that Fortune 500 businesses have in their communications system regardless of the size of your business. You will be able to add features including voicemail, Caller ID, call forwarding, auto attendant, and more.

Since there is no on-site PBX hardware or software needed, you can eliminate maintenance costs. There is no significant hardware investment needed. You plug in IP phones to your existing internet connection and you are ready to make and receive VoIP calls.

VoIP Saves Money and Improves Customer Responsiveness

One of the biggest reasons companies move to VoIP is the cost savings. For one low monthly rate, you get unlimited local calls and free long-distance calls. Calling between office are free—regardless of where your employees are. International call rates are reduced or eliminated. You can literally save 50 percent or more over your monthly phone company charges.

When it comes to VoIP, 8x8 provides a reliable and compliant cloud solution at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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