Why School Phones Need to Change

Cloud-based phone systems are changing the communication landscape as we know it. Their ease of use and flexible billing options along with a slew of automation functions are making a case for this new tech.

Banks, offices, and even SMEs are choosing cloud communication due to lower upfront costs, maximum hardware utilization, and access to the latest technology. With expanding educational demands and contracting budgets, the educational sector also has started looking at improving their communication infrastructure to do more with less.

For 21st century schools, providing an effective learning experience to students is of paramount importance, and cloud communication solutions can make that happen.

Communication and the Education System

The changing learning landscape demands schools to develop new outlets for enhanced learning, such as:

  • Making education accessible through mobile devices where students can take virtual online courses
  • Connecting students with the faculty for a more personalized learning environment through video conferencing or real-time lecture streaming

There’s also a need for institutions to develop a more connected environment for instructors so that they can collaborate with each other using any device, and efficiently develop new courses or make curriculum changes. A robust communication platform is equally necessary for the administration to remain productive through effective collaboration with faculty and students.

The good news is that instead of investing on building a whole new IT infrastructure to keep communication efficient, schools and other educational entities can utilize cloud services for their school phone systems, essentially eliminating the high cost of infrastructure. Institutions are only required to pay for the technology, which reduces the investment but significantly expands their communication capabilities.

Cloud-Based School Phone System: Available Options

Before transitioning to cloud services, it is crucial to understand your options and choose the one that fits your exact requirements. Let’s review some of the most common cloud technologies available today.

VoIP: VoIP or Voice over Internet Protocol is one of the most popular methods of cloud communication. It is the transmission of voice or multimedia content over the internet. VoIP systems have high adoption rates due to the ease with which they can be set up and used. They provide administrators and teachers with the means to efficiently collaborate and remain productive through audio and video applications.

UCaaS: UCaaS or Unified Communications as a Service is more advanced and can host multiple communication and collaboration applications over the internet. From enterprise messaging, video conferencing, online meetings to team collaboration, UCaaS is highly flexible and can be set up without requiring schools to invest in new hardware, software, training, and provisioning.

In a hosted UC system, administration, service, and maintenance are all handled by the service provider, freeing up school staff to engage in more value-adding activities, such as developing student leadership programs, for example.

CCaaS: With cloud-based CCaaS (Contact Center as a Service), organizations get access to the latest customer service technology without acquiring an on-premise solution. CCaaS integrates with multiple channels and has powerful analytics capabilities, making it an effective solution for assisting educational institutions in reaching out to both existing and prospective students.

Choosing the Right Hosted School Phone System

When choosing the right cloud-based school phone system, consider your present and future requirements. Can the system accommodate the school’s growing needs?

Your school phone also needs to be secure and reliable. Look for communication service providers that take data and communication security seriously. Companies like 8x8 integrate network security technologies and data encryption within their solutions. 8x8 also meets security requirements with its compliance with FISMA, HIPAA, CPNI, PCI-DSS, and other industry standards.

Enhancing the Learning Experience Through Technology

A cloud-based school phone system is an essential element for schools to meet their objective of providing a flexible and enhanced learning experience through a collaborative and connected environment that fosters innovation. Make sure you’re choosing the right one for your needs and requirements.

By replacing aging systems with cloud-based digital communications, your institution can save money on both capital and operating expenses and still offer increased functionality and features to students and instructors. This helps them achieve their ultimate goal: making learning more effective. Call 1-866-879-8647 or fill out our online form to request a no-obligation quote from an 8x8 Product Specialist.

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