Virtual Office News


View September 2016 Newsletter

  • Exciting New Features for Virtual Contact Center
  • Barge-Monitor-Whisper for Virtual Office
  • 8x8’s Integrated Solution Powers Mobi’s Interactions
  • Virtual Office Mobile App
  • Live Demo: Quality Management from 8x8

View August 2016 Newsletter

  • 8x8 A Gartner Magic Quadrant Leader for 5 Consecutive Years
  • 8x8 Academy Online Training Resources
  • Greg’s 88-second Customer Service Adventure
  • Going Global with Virtual Contact Center

View July 2016 Newsletter

  • 8x8’s Support Is Just a Click Away
  • Know Who’s Calling with Click2Pop
  • The March to True Globalization
  • Better Together: Virtual Office and Virtual Contact Center!

View June 2016 Newsletter

  • Get Call Quality Metrics with Virtual Office Analytics
  • Virtual Office Meetings—Overview
  • 8x8’s Brand Promise
  • Together We Win: Record Breaking FY 2016

View May 2016 Newsletter

  • Add HD Video Conferencing to Virtual Office Meetings
  • Call Activity Reporting for Queues & Ring Groups
  • 5 Productivity Apps You Didn’t Know Existed
  • The Customer-Centered Contact Center

View April 2016 Newsletter

  • Get Advanced Call Reporting with Analytics Essentials
  • Barge-Monitor-Whisper for Virtual Office
  • Celebrating New 8x8 Romania Office
  • Basic Switchboard EOL. Upgrade to Switchboard Pro

View February 2016 Newsletter

  • Barge-Monitor-Whisper for Virtual Office
  • 8x8 Integrations
  • Living in a Measured World

View January 2016 Newsletter

  • New Virtual Office Features—Group Pickup and Call Park Extensions
  • Virtual Contact Center Analytics Package
  • Now Sharing Phones is Easier with 8x8


View August 2015 Newsletter

  • Communication Analytics That Will Amaze You
  • How to Set Up a Holiday Schedule for Your Auto Attendant
  • Upcoming Customer Webinars
  • See 8x8 at Dreamforce and Save on Registration
  • Stay One Step Ahead of Your Customers with Proactive Chat
  • Customer Spotlight: London Overground Rail Operations

View July 2015 Newsletter

  • Virtual Office Analytics Enhancements
  • Be Your Organization’s Security & Compliance Goalie
  • July App Releases
  • Webinar Series: Three Paths to Excellent Customer Service
  • Upcoming Customer Webinars
  • Customer Spotlight: UFC GYM

View June 2015 Newsletter

  • Infonetics: 8x8 is #1 Two Years in a Row
  • 8x8 Acquires DXI and Quality Software Corporation
  • New Features for Switchboard Pro
  • 8x8 Innovators Awarded New Patents
  • Upcoming Customer Webinars
  • Customer Spotlight: Shimano
  • Follow 8x8 on Spiceworks

View May 2015 Newsletter

  • Join 8x8’s Referral Rewards Program
  • Follow 8x8 on Spiceworks
  • Featured Webinar—Real Deployment Stories from the Field
  • New 8x8 Invoice Format
  • 5 Steps to Cope with Medical Wearables
  • Upcoming Customer Webinars
  • Customer Spotlight: Lazy Dog Restaurant & Bar

View April 2015 Newsletter

  • Success Checklist: 7 Steps to Better Customer Experiences
  • Plantronics Savi W745 Wireless Headset System
  • Upcoming Customer Webinars
  • Customer Spotlight: Abode Services

View March 2015 Newsletter

  • Ultra-Cool Cloud Analytics
  • Upcoming Customer Webinars
  • Apple Deal Underscores Safe Harbor’s Importance in Business Communications
  • Is Your Company in Call Center Denial?
  • eGuide: 3 Ways Your Call Center Choice Can Make or Break Your CRM Investment
  • Customer Spotlight: McDonald’s

View February 2015 Newsletter

  • New Advanced Reporting and Analytics Suite for Virtual Office
  • Visit 8x8 at Enterprise Connect
  • Clearing Up Omni-Confusion about Omni-Channel
  • Upcoming Customer Webinars
  • Upgrade Your Outdated Aastra Phones to Polycom HD Voice Technology and Save
  • Customer Spotlight: Shutterstock

View January 2015 Newsletter

  • 8x8 Awarded 100th US Patent
  • NEW: Lync Integration for Virtual Office Desktop
  • Virtual Office Mobile 4.6 Now Available for iOS and Android
  • Switchboard Pro: Forward Calls to an External Number
  • Upcoming Customer Webinars
  • Upgrade Your Outdated Fanstel Phones to Polycom HD Voice Technology and Save 68%
  • Customer Spotlight: FishNet Security


View December 2014 Newsletter

  • Happy Holidays from 8x8
  • Upcoming Customer Webinars
  • Upgrade Your Outdated Fanstel Phones to Polycom HD Voice Technology and Save 68%
  • Thanks for Over 600 Amazing “Tell Us Your 8x8 Story” Submissions
  • Hints & Tips: Using the 8x8 Virtual Contact Center Queued Callback Feature
  • Customer Spotlight: Oregon Human Development Corp
  • How to Set Up a Holiday Schedule for Your Auto Attendant

View November 2014 Newsletter

  • 8x8 Honored with Two Prestigious Awards
  • New Release of Virtual Contact Center!
  • How to Set Up a Holiday Schedule for Your Auto Attendant
  • Wounded Veterans Deserve a Chance at Success Back Home
  • Why Your Healthcare Provider’s Phone System Matters
  • Upcoming Customer Webinars
  • Customer Spotlight: Bank of Cardiff
  • Save 20% on Holiday Music and Message-on-Hold Recordings

View October 2014 Newsletter

  • What’s New: Send Text Messages from Your 8x8 Extension
  • Tell Us Your Story and You Could Win an iPad!
  • Hints & Tips: Setting Up Your Auto Attendant
  • Save 20% on Holiday Music and Message-on-Hold Recordings
  • Webinars Show New Features, New Integrated Power
  • How to Increase Customer Loyalty
  • 5 Tips to Instill Excellence in Customer Service
  • Customer Spotlight: BPO Service Provider
  • MatrixOneSource Provides High-Touch Customer Service
  • Upcoming Events

View September 2014 Newsletter

  • 8x8 Named A Leader Again in Gartner Magic Quadrant
  • Coming Soon: New 8x8 Website
  • Switchboard Pro Makes Managing Incoming Calls Easier
  • Always be heard… wherever you like to sit
  • Hints & Tips: Got a Voicemail But The Phone Didn’t Ring?
  • Upcoming Customer Webinars
  • Customer Spotlight: Engineering and Architecture Firm BWSC
  • Upcoming Events
  • Discounts on Upcoming Events

View August 2014 Newsletter

  • I Got the Power
  • Don’t Be the Comcast Guy’s Manager
  • 8x8 Hints & Tips: Call Park
  • Upcoming Customer Webinars
  • Customer Spotlight: Dental Office of Dr. Frank Long
  • Discounts on Upcoming Events
  • Upcoming Events
  • Could a School You Like Get E-Rate Phone Service?

View July 2014 Newsletter

  • 8x8 Mobile App Now Has Cellular Call Mode!
  • Two New Features: 8x8 Branch Office and Switchboard Pro
  • New Virtual Meeting Stability Enhancements
  • Special Webinar: E-Rate Telecom Funds for Education, July 29
  • Is Your Company on the Fed’s List of HIPAA Violators?
  • Upcoming Customer Webinars
  • Be an 8x8 Champion—Showcase Your Success
  • Customer Spotlight—Artco Group Competes Globally Using 8x8

View June 2014 Newsletter

  • Polycom VVX SideCars Are Here!
  • Are You Being Left Out of the Net Neutrality Debate?
  • Hints & Tips: Prepare for the Unexpected
  • Upcoming Customer Webinars
  • Why Conduit Service Won’t Keep Your Business HIPAA-Compliant
  • Avoiding the Customer Service Maze
  • Everybody Wins With Virtual Contact Center Plus Teleopti WFM
  • Customer Spotlight—McDonnell and Associates Law Firm

View May 2014 Newsletter

  • 8x8 is #1 in a Changing Competitive Landscape
  • How to Create a Summer Schedule for Your Auto Attendant
  • Special Live Webinar: Teleopti Workforce Management
  • Configuring Virtual Office and Virtual Contact Center for HIPAA Compliance
  • Upcoming Customer Webinars
  • Customer Spotlight: Fix Auto
  • 30% Off Call Center Week Conference and Expo
  • Upcoming events

View April 2014 Newsletter

  • 8x8 Awarded 2014 Best MidMarket Solution
  • A Fresh, New Design for Virtual Office Online & Virtual Office Desktop
  • Upcoming Customer Webinars
  • UCStrategies Expert Interviews 8x8’s CEO on Cloud Adoption
  • Cloud Call Center Software Mashups Handle the Real World
  • Customer Spotlight: Aon Hewitt
  • Upcoming Events

View March 2014 Newsletter

  • New Polycom VVX 600 Phone & Webcam
  • From Business Phone Service to Coffee, Security Matters
  • Free Yourself from Old Ideas That Went Out With the Mullet
  • 8x8 Receives Skyhigh CloudTrust Program Enterprise-Ready Rating
  • Customer Spotlight: Buildium Delivers Legendary Customer Support with 8x8 and Salesforce
  • Upcoming Customer Webinars Upcoming
  • Events

View February 2014 Newsletter

  • Introducing a Simplified Ticketing and Self-Service Solution
  • Live Demo: 8x8 Virtual Contact Center App for Zendesk, March 5
  • Great Customer Service Is Job #1 for CEOs
  • Voicemail-to-Email Enhancements—Turn That Blinking Red Light Off from the Email Notification
  • Upcoming Customer Webinars
  • Customer Spotlight: Belfast City Airport Chooses 8x8 Solutions
  • Upcoming Events

View January 2014 Newsletter

  • Your Business May be Subject to New HIPAA Requirements and You Don’t Realize It
  • Feature Spotlight—Virtual Office Mobile App Enhancements
  • Hints & Tips—Flip that Call from Desk Phone to Smartphone to Softphone
  • Upcoming Webinars
  • Customer Spotlight—Direct Interactions Enables People with Disabilities to Work from Home
  • Upcoming Events


View December 2013 Newsletter

  • Season’s Greetings from 8x8
  • 8x8 Expands Across the Pond
  • New Virtual Office Contact Directory
  • Virtual Office Online & Virtual Office Desktop Enhancements
  • Upcoming Customer Webinars
  • How to Set Up a Holiday Schedule for Your Auto Attendant
  • 8x8 Customer Spotlight-Taylor & Taylor Law Firm

View November 2013 Newsletter

  • Gartner Recognizes 8x8 as a Leader in Unified Communications as a Service
  • New Polycom VVX 400 IP Phone: As Low as $100
  • How to Set Up a Holiday Schedule for Your Auto Attendant
  • Live Webinar: Unlock the Power of Your Auto Attendant
  • 8x8 Referral Rewards Program
  • Introducing Virtual Contact Center 8.0
  • Run Two Businesses Out Of One Office for Less
  • Thanks for 600 Amazing “Tell Us Your 8x8 Story” Submissions

View October 2013 Newsletter

  • Message from the CEO
  • Tell Us Your Story and You Could Win an iPad!
  • Are You Ready for the New Contact Directory?
  • Use Your Business Phone Service to Masquerade for Fun and Profit
  • 4 Must-Have Telecommuting Features for Business Phone Service
  • Live Webinar: Unlock the Power of Your Auto Attendant
  • The Things We Do For Love—With Our Business Phone Service

View September 2013 Newsletter

  • Business Inspiration: The All New 8x8 Blog
  • Introducing the Polycom VVX 400/410 IP Phone With Intuitive Color Screen
  • Be in the Know When You Get Social with 8x8
  • Guerrilla Marketing with Virtual Numbers
  • Webinar: Use Virtual Office to Look Bigger, Grow Bigger
  • Connected by the Cloud: 8x8 Helps Empower RE/MAX

View August 2013 Newsletter

  • 8x8 Upgrades Instant Messaging Capabilities with Group Chat
  • Take Back Your Weekend With Your Small Business Phone System
  • 6 Important Things to Know About User Profiles
  • Live Demo: Virtual Office Online and Virtual Office Pro
  • And the Winner Is…
  • Make Your Business Shine—8x8 Wants Your Story!

View July 2013 Newsletter

  • Big Discounts for K-12 Schools, Districts and Libraries
  • Showcase Your Success and Gain Recognition
  • Contest Alert: How Did You Come Out of the (Telecom) Closet?
  • Upcoming Webinar: Prepare Now to Survive a Disaster Later
  • 5 Ways Call Recording Can Help Your Business
  • 8x8 Champion: Dr Angelique Andrews, H.A.P.P.I. Inc

View June 2013 Newsletter

  • Tips for Communicating From a Technology Black Hole
  • 8x8 VoIP Saved My International Business Trip
  • How Did You Ditch Your PBX or Old Phone Company?
  • Feature Tip: How to Download and Archive Your Online Faxes
  • 5 Reasons Why Your Business Might Need a Call Center in the Cloud
  • Live Demo: Unlock the Power of Your Auto Attendant
  • Virtual Contact Center Helps ‘Save’ Blue World Pools

View May 2013 Newsletter

  • Feature Spotlight: User Profile Changes
  • Introducing Outlook Integration 3.0
  • Featured Live Webinar
  • Don’t Miss these Upcoming Webinars
  • Instant Messaging is a Powerful Business Tool
  • How the 8x8 iPhone App Saved the Deal
  • Customer Spotlight: My Learning Plan

View April 2013 Newsletter

  • What SMB Owners Can Teach Enterprise about VoIP
  • Live Demo: Virtual Office Online & Virtual Office Pro—Register Now
  • Customer Spotlight: Blueair Learns Great Customer Service Isn’t Expensive
  • Understanding Your 8x8 Monthly Statement
  • Virtual Meeting – Outlook Integration (Beta)
  • Cloud-based Call Centers Offer New Freedom to Businesses
  • How-To Video Tutorials: 8x8 Auto Attendant
  • 8x8 Facebook Poll

View March 2013 Newsletter

  • Grand Opening! 8x8 Audio Production Store
  • It’s Virtual Office Online in a Compact Desktop App
  • Call Log Reporting Enhancements
  • New Call Recording Configuration Options
  • Is Your Voicemail System Costing You Business?
  • Follow Us on LinkedIn
  • Customer Spotlight – West Town Savings Bank
  • Host User Desktops in the Cloud

View February 2013 Newsletter

  • 8x8 Introduces VoIP Service in Canada
  • Cloud Communications Technology Helps Businesses Weather Disasters
  • Now Small Business Can Compete With Goliaths for Top Talent
  • Live Webinar: Unlock the Power of Your Auto Attendant
  • Customer Spotlight: Zumiez Improves Service with Virtual Contact Center

View January 2013 Newsletter

  • Customer Spotlight: OTI America
  • Webinar: The Next Disaster is Coming. Are You Prepared?
  • Virtual Office Pro: Internet Fax Improvements
  • Finding Customers When They Are Ready to Buy
  • Start the New Year with New Hold Music and Save


Get professionally-recorded greetings and auto attendant menus!

Visit the store


Learn from 8x8 experts and industry leaders how global cloud solutions from 8x8 can help your business and improve your customer service, all while saving you money and time.

View all webinars

  • Request a

    or call 1-866-835-2979

  • ROI