Five Retailers Show the Way to Smarter Communications
Today’s consumers are smarter and more demanding than ever. They want the freedom to buy what they want, wherever and whenever they’re ready to buy – and on any device. And with 82% of customers willing to stop doing business with you after just one bad experience, the pressure has never been higher for retailers to consistently deliver a high-quality experience. With such savvy customers – you need to be even savvier. View the infographic to see:
- The statistics behind modern customer communication needs
- How one system of engagement drives tangible business outcomes
- Five retailer stories of improved productivity and better customer experience
With the increasing blend of digital and physical, you have the chance to impact the customer experience from start to finish. View the infographic to find out more.