You have unique business needs and goals—and our CX experts will show you how 8x8® can solve them. Request a demo to discover the full power of our platform.
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Chat with SalesImagine all you’ll accomplish with the 8x8 platform at the core of your customer experience. Connect global teams and customers, empowering agents with AI tools, optimize service with data insights, and so much more.
Support phone, video meetings, and messaging across devices—for tighter team collaboration and efficient business operations.
Améliorez performance et satisfaction tout en réduisant les coûts grâce à des décisions guidées par les données.
See how a modern CX team connects faster, serves smarter, and works better—live every other Tuesday at 8:00 AM PT / 11:00 AM ET / 4:00 PM BST.
8x8 Workforce Management empowers supervisors and agents with real-time visibility—without extra contracts, integrations, or IT overhead.
Our award-winning intuitive agent interface streamlines day-to-day tasks, boosting productivity and ensuring high-quality customer interactions.
Frontdesk’s tailored interface drives efficiency, helping receptionists and operators handle high call volumes with ease.
The all-in-one omnichannel platform for effortless engagement—run SMS, chat, video, and voice campaigns with no code and real-time insights.
Enable supervisors to drive high performance and make informed decisions in their contact center with our intuitive, supervisor interface.
Elevate customer experiences, empower expert workers across hybrid, remote, and deskless roles with AI-driven insights, self-managed queues, and mobile-first flexibility.
Empower contact center leaders with 8x8 Omnichannel Routing for unified and personalized customer journeys on a modern platform you can trust.
Permettez aux agents de gérer les autorisations de paiement des clients rapidement et en toute sécurité tout en restant conformes à la norme PCI DSS, grâce à PCI Pal.
Améliorez la performance et les résultats centrés sur le client en débloquant des insights, en accélérant les résolutions et en optimisant l'efficacité des agents avec Analytics dans 8x8 Contact Center.
Envoyez des mises à jour en masse auxquelles les clients peuvent répondre instantanément, ouvrant la porte à des conversations réelles et bidirectionnelles avec votre équipe du centre de contact.
Deliver smarter, faster customer experiences with AI-driven insights across voice and digital channels.
Donnez aux agents le pouvoir avec des conseils en temps réel, conscients du contexte et guidés par l'IA, alimentés par Creovai au sein de l'espace de travail des agents.
Améliorez la performance des agents et l'expérience client grâce à l'analyse des interactions, à la notation intelligente et au coaching ciblé sur les canaux vocaux et numériques.
Découvrez comment 8x8 Proactive Outreach Notify permet l'envoi de messages de un à plusieurs à grande échelle, essayez la démo et vivez l'engagement proactif en action.
Optimisez les performances, réduisez les coûts et améliorez la satisfaction grâce à la prise de décision basée sur les données et à l'intelligence actionnable.
Empower team leaders to optimize performance and make data‑driven decisions with a unified workspace combining real‑time insights, coaching tools, and team visibility—all in one view.
Deliver faster, smarter, and more personalized customer service using 8x8 Contact Center for Salesforce.
Optimisez les plannings, prévoyez la demande avec précision, suivez l'adhérence en temps réel et donnez aux agents la possibilité de faire des offres pour les postes avec Calabrio WFM pour 8x8 Contact Center.
See, score, and act on every conversation, driving better outcomes, faster coaching, and smarter decisions across the contact center.
Empower consumers to quickly resolve issues. End-to-end automation powered by Cognigy means faster service with higher first contact resolution and improved CSAT.
Experience seamless call and screen recording integrated with the 8x8 Platform for CX to enhance compliance and quality assurance.
Empower team leaders to optimize performance and make data‑driven decisions with a unified workspace combining real‑time insights, coaching tools, and team visibility—all in one view.
Drive speed to care and triage more efficiently with a 360° view of patient records within 8x8 Contact Center through real-time EHR integration.
Simplify customer engagement workflows and ignite collaboration across the organization with an omnichannel contact center integrated into Microsoft Teams.
Drive smarter outbound campaigns with 8x8 Auto Dialer.
