8x8® Unified UCaaS and CCaaS Platform

  • Cut through communication chaos—and costs—with a single platform that unites UCaaS and CCaaS.
  • Empower teams with embedded AI and real-time orchestration to make smarter decisions and deliver seamless customer experiences.
  • Strengthen IT control with enterprise-grade security, a financially backed, platform-wide 99.999% uptime SLA, and effortless scalability.
  • Expand globally with compliance-ready coverage in 55+ countries, native Microsoft Teams integration, and transparent pricing.
  • Stop managing scattered systems.

Choose 8x8—recognized by Gartner® for both UCaaS and CCaaS—for an intelligent solution that unifies data, boosts productivity, and accelerates business outcomes.

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A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

Contact Center


8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

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Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

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Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

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CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

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8x8 for Microsoft Teams**

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

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Hear from others in the industry.

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“Our transition to 8x8 was simple and easy. There was no downtime, no loss of sales, and the system has since proven to be stable and reliable.”

John ThomasTy Inc.
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"Thanks to 8x8, we have data that we never had before, which allows us to answer more calls, resulting in more revenue and more funds raised for wildlife.”

Brad WilliamsSan Diego Zoo Wildlife Alliance
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"We now have much more visibility into our operations than we had with our previous system. 8x8 allows us to see what’s happening, from anywhere."

Scott LoganMitch Insurance

Secure and compliant.

Up-to-date with regulations and verified through third-party certifications—for your peace of mind.

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Recommended by leading industry experts**.

Gartner
Tech Cares 2023
Leader Summer 2023