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The State of Local Government Tech:

2025 Trends and Insights

Learn the five biggest challenges holding UK councils back this year—and how to solve them.

Booklet with 8x8 The State of Local Government Tech on it

Connected councils are doing more with less. Find out how.

From outdated systems to rising citizen expectations, today’s local government tech teams face more pressure than ever to modernise, streamline operations, and safeguard public trust. This guide is built for UK councils navigating that reality, and looking to build a more secure, citizen-first future.

Based on new research and real-world council examples, you’ll get a clear view into what’s working in public sector transformation.

What you’ll learn:

  • The five biggest challenges—and how councils are overcoming them.
  • How AI is helping reduce costs, improve satisfaction, and manage routine tasks.
  • Why omnichannel communication is now essential for engaging today’s residents.
  • What IT leaders need to know about AI, compliance, and cyber threats.
  • Why more councils are moving to the cloud—and what the early adopters are seeing.

Ready to simplify service and strengthen trust? Download this guide to learn how your council can move forward with clarity and confidence.

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