Articles in: unified communications

Why an Open Communications Cloud Strategy is Critical for Interoperability

Let’s face it, every organization has myriad tools for communications, collaboration and productivity that do not interoperate with each other. Some are procured by a particular line of business to support critical and specific workflows. Often times, these tools are not sanctioned by IT which poses governance and security concerns. With the rise of team […]

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4 Ways Enterprise Cloud Communications Help Hot-Deskers

Hot desking—sharing office space and business phones—is, well, a hot trend these days. By 2020, employers are expected to provide just six desks to every ten workers in Singapore, the Netherlands, the USA and the UK. But hot desking also poses several challenges—particularly when it comes to reachability—that only a good enterprise cloud communications solution helps to address. So […]

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Office 365 + Skype4B: Ready to Sit at the Adult Table?

By now, analysts and industry pundits have weighed in and had time to review Microsoft’s latest (albeit limited) deets on adding enterprise voice to Office 365 with Skype for Business (formerly Lync). It’s big industry validation, but is it really a big leap? Let’s take a moment to put things in perspective. There’s no doubt […]

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Re-Thinking Enterprise Cloud Communications

The time is now and 2015 is the year enterprises need to start shifting their on-premises unified communications and VoIP solutions to the cloud or risk falling behind. On-premises PBX systems have been steadily declining in the market while hosted VoIP services have been growing by double digits. Infonetics claims that globally, PBX revenue, including […]

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E Pluribus Unum: Out of Many, One Company

To take a lesson from early American history, one thing is clear: It can be challenging to meet individual needs and bring everyone together to channel their collective power.  One of the hardest things for the young United States to get right was how to bring together many distinct states into one unified whole. It’s the […]

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