Articles in: unified communications

TechTarget: 8x8 X Series Combines UC and Contact Center

My first six months at 8x8 have been laser-focused on the launch of X Series, the industry’s first cloud solution to integrate voice, conferencing, collaboration and contact center on a single platform. Last week was particularly a special moment with the launch of our general availability of X Series in the U.S. and U.K. One […]

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Is Your PBX System Keeping You Awake at Night?

Many companies with on-premises communications solutions struggle with expensive capital expenditures, support issues and other IT challenges, including managing multiple, fragmented solutions from different vendors, which hampers employee productivity and customer engagement efforts. Is your business experiencing similar pains? In the past 12 months, some companies have tried to acquire a cloud strategy, and move […]

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Driving Retail Communications Forward

For retailers, clear communications between customers, employees and suppliers is critical for increasing business productivity and accelerating revenue growth. Town Fair Tire, a New England-based tire business with 1,800 employees and over 95 stores across six states, values the long-standing relationships it has developed with both consumers and wholesale customers such as auto dealerships, repair […]

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The New Industrial Revolution: How Cloud Boosts Productivity for Manufacturers

By now, nearly everyone has heard about the Internet of Things (IoT) and how it’s transforming everyday technology. From syncing mobile apps with cars to linking every appliance in our homes, the IoT is spinning a growing web of devices for a more connected world. Make no mistake however, the IoT isn’t just for consumers; […]

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Transform your recruitment with a cloud communications system

Job seekers today are pressed for time. Yet the overall hiring process is taking longer than ever before. In fact, hiring processes now take over 22 days in the U.S. and anything from 26 to 31 days in the U.K. Although this extended screening process is necessary to find the right candidate, it’s also costing […]

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