Articles in: hosted call center software

Call Center Software Forecast: Cloudy with a Chance of WFM

What a difference a year makes! Last year, so much of the debate surrounding cloud applications centered on the decision, “To cloud or not to cloud?” This year, for many companies, that is no longer the question, as cloud-based apps not only get exponentially better, but start to integrate with each other in innovative, productive […]

Read more >


Follow Us