Articles in: cloud communcations

Enhancing the Retail Customer Experience with Cloud Communications

As your business interacts with consumers in an increasingly digital manner, your business strategy has most likely shifted to focus on new technologies and innovative marketing approaches. However, as you continue to push your business further into the digital age, it’s important that customer service does not get left in the stone age. Tackling customer […]

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Is Your Contact Center Ready for the Future?

Customer experience serves as a major differentiator for your business. Customers expect to reach you in the channel of their choice, and demand knowledgeable agents capable of solving issues in a single interaction. And they expect you to use the best available technology to make their experience efficient and convenient.   Because your contact center […]

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The Power of the Cloud, Now in the Palm of Your Hand

Today, our mobile devices provide us with access to a world of information at our fingertips. In our personal lives our phones and tablets make it easy for us to be reached almost anywhere at any time. Now, 8x8 is introducing an enhanced level of mobility to business communications. 8x8 recently unveiled an updated app that […]

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The New Industrial Revolution: How Cloud Boosts Productivity for Manufacturers

By now, nearly everyone has heard about the Internet of Things (IoT) and how it’s transforming everyday technology. From syncing mobile apps with cars to linking every appliance in our homes, the IoT is spinning a growing web of devices for a more connected world. Make no mistake however, the IoT isn’t just for consumers; […]

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5 IT Visionaries Win 8x8 Cloud Unified Communications Awards at Enterprise Connect

Last night at a red-carpet reception at Enterprise Connect 2014 in Orlando, 8x8 recognized five cutting-edge IT innovators for their visionary adoption of cloud-based unified communications in their businesses. We selected the best of these technology innovators from our customer base, one for each year from 2009 through 2013. Honored were Bob Hughes, Global CIO at […]

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