For Higher Education, Extending Classrooms to the World is a Matter of Survival

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As I work with CIOs of colleges and universities, it seems useful that we start tracking their collective anxiety and blood pressure levels. Their jobs are incredibly complex. They are navigating through the reinvention of their business models while keeping current operations running. Gartner resea [...]

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Communications Strategies - Maximize your SMB's VoIP ROI

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VoIP for Small Businesses: Next Generation Business Landline Phone Systems For years, traditional business landline phone systems have been the backbone of many small and medium-sized businesses. Salespeople rely on them for client prospecting, procurement specialists to place orders, and teams to [...]

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Showing Gratitude through a New Spirit of Partnership

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Welcome to the 8x8 Partner-First Community When you’ve walked a mile in someone else’s shoes, you gain a unique understanding of their experiences, challenges and thought processes. You also develop empathy for their struggles, an appreciation for their perseverance and shared excitement for their [...]

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How a Business Softphone Helps You Stay Productive

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In an age where teams are distributed, and employees are always on the go, having a business communication system that enables effective collaboration is a must. With a cloud-hosted voice over internet protocol (VoIP) business softphone, you'll have access to all the same features of a business ph [...]

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4 Tips from Top CX Industry Experts Part 2

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Without a well-established customer experience, your business can be at a disadvantage in upholding a good reputation and creating customer loyalty. Countless experts have generously shared their ideas and tips on how to utilize a good customer service. This blog builds upon 4 Tips from Top CX Indus [...]

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Say Goodbye to the Five-Day Workweek?

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Have you ever wondered who decided a Monday-Friday work schedule was the best way to conduct business? While many attribute the five-day workweek to Henry Ford, the traditional work schedule was first officially born in the United States in 1908 at a Cotton Mill in New England. The idea was to mak [...]

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