Articles in: Unified Communications

8x8’s Focus on Quality Is Key to Customer Growth

Quality is based on customer perception, which makes me think about my experiences using Lyft versus Uber. Lyft provides me with everything I need when looking for a ridesharing service: an easy to use app, credit card data security, the feeling of being safe with the drivers who passed through a strict background check, great […]

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8x8 Accelerates Innovation with Its 150th Awarded Patent

At the start of every new year, people make resolutions, such as “lose weight”, “get healthier” or “be more productive,” but then have difficulty sticking to them after the initial enthusiasm wears off. The secret I found to turning personal and business resolutions into reality is having clarity of purpose, a plan and the persistence […]

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Make Online Meetings Easier with 8x8

Let’s run through an all-too-familiar scenario. Your boss forwards you an invite to join an online meeting with a major sales prospect that begins at 10 am sharp. You want to create a good impression so you click on the meeting link provided and try to join a few minutes early. This initiates a software […]

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Engineering An Exceptional Retail Customer & Employee Experience

With the holidays upon us, retailers are running at full speed to ramp up service levels while also keeping an eye out for 2018 and beyond. As we go into the new year, retail IT leaders should be taking a closer look at the vendors and services they employ in hopes of gaining greater productivity […]

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3 Tips for Managing Distributed Operations, Employees, Suppliers and Customers

With Cyber Monday around the corner, a growing number of consumers are opting to stay out of the stores after Thanksgiving in the U.S. and do their holiday shopping from the comfort of the couch. It’s not just Amazon fulfilling people’s remote wish lists anymore either; more and more companies are extending their presence with […]

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8x8 Awarded Seven New Patents Related to Truly Unified Communications

At 8x8, we aim to stay nimble, responsive and innovative as the company revolutionizes the business communications industry by unifying cloud telephony, messaging, meetings and contact center solutions along with big data and speech analytics on a single cloud platform. Our goal is to deliver companies the most advanced truly unified communications solutions available so […]

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