Articles in: Security and Compliance

Why Third-party Vendors Are About to Become a Significant Risk to Your Business

While the recent news cycle has been dominated by articles concerning Russian government hackers using Russian security software to steal classified US information, one of the biggest security and compliance stories is flying under the radar, especially here in the US. The big story businesses worldwide should be focusing on is the impending European Union […]

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Security In Healthcare Innovation

The media has been awash with stories of companies that have suffered because of preventable security breaches, so it is easy to see why so many CIOs and senior leaders rate security as their primary concern. One of the most consequential examples of security comes from the healthcare industry. Much of the revolution happening today […]

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Do Your CXOs Fear the Cloud?

We’ve all done it. Avoid making changes for any number of reasons—I mean, why fix what isn’t broken, right? Add to that fear of the unknown, wrong timing, procrastination, etc. So could you be putting your enterprise at risk by avoiding or delaying cloud adoption and staying anchored to your legacy, on-premises communication system? And […]

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Enterprise-Grade: Marketing Fluff or Deal Winner?

Let’s talk about what it means to be enterprise-grade. Is it a massive feat or simply a marketing phrase that tech companies slap on to show that a solution is fit for business? At 8x8, we know better—and so do our customers! We know that not all companies in the cloud communications arena can actually […]

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4 Call Center Compliance Problems—and How to Fix Them

Is our call center compliant? That’s a question that I get asked a lot, since I’m the Chief Information Security Officer for 8x8, which provides enterprise cloud contact center solutions. And the sad truth is that it often only takes a few simple questions to figure out that the asker’s contact center probably doesn’t fully […]

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Re-Thinking Enterprise Cloud Communications

The time is now and 2015 is the year enterprises need to start shifting their on-premises unified communications and VoIP solutions to the cloud or risk falling behind. On-premises PBX systems have been steadily declining in the market while hosted VoIP services have been growing by double digits. Infonetics claims that globally, PBX revenue, including […]

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