Articles in: Podcast

8x8 Podcast: The Next Evolution in Enterprise Communications

The enterprise communications industry is in the spotlight with lots of recent news and continued innovation. I took this opportunity to sit down with Bryan Martin, Chairman of the Board and Chief Technology Officer at 8x8 to talk about his perspective on the industry and what’s in store for the future of enterprise communications. In […]

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8x8 Podcast: Future of Work… With Jacob Morgan

Hot off the press, today we released a new Future of Work study that highlights how Generation Z, which will enter the workforce in earnest in 2017 will change the workplace, especially as it relates to business communications. The study finds that Gen Z will bring balance to the workforce and that Gen Z preferences […]

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8x8 Podcast: Talking Customer Experience & Contact Center Trends with Nancy Jamison, Frost & Sullivan

Subscribe to the 8x8 Podcast on iTunes. Recently, I chatted with Nancy Jamison, Principal Analyst at Frost & Sullivan about customer experience and contact center trends. We discussed the move to cloud, millennials driving the increased trend to remote working, multi-channel and more. Nancy Jamison is Principal Analyst, Frost & Sullivan and covers all things customer contact […]

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8x8 Podcast: Romano’s Macaroni Grill & OFX

Last week at the 8x8 Executive Forum, I had the opportunity to sit down with Marc Ballbach at Romano’s Macaroni Grill and Ryan Orsmond from OFX. During our conversation we touched on several topics related to the communications industry at large, including–the move to cloud, benefits of cloud communications, Future of Work for the retail […]

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