Articles in: 8x8 News

8x8’s Focus on Quality Is Key to Customer Growth

Quality is based on customer perception, which makes me think about my experiences using Lyft versus Uber. Lyft provides me with everything I need when looking for a ridesharing service: an easy to use app, credit card data security, the feeling of being safe with the drivers who passed through a strict background check, great […]

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8x8 Accelerates Innovation with Its 150th Awarded Patent

At the start of every new year, people make resolutions, such as “lose weight”, “get healthier” or “be more productive,” but then have difficulty sticking to them after the initial enthusiasm wears off. The secret I found to turning personal and business resolutions into reality is having clarity of purpose, a plan and the persistence […]

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8x8 Support: A Differentiated, World-Class Customer Experience

Customers are clear. They demand instant access to customer support, and fast time-to-resolution for their issues no matter the time of day or location. Business communications are mission critical for delivering a competitive, differentiated customer experience, and so companies require instant access to customer support, and fast time-to-resolution when communications issues arise no matter the […]

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8x8 Awarded Seven New Patents Related to Truly Unified Communications

At 8x8, we aim to stay nimble, responsive and innovative as the company revolutionizes the business communications industry by unifying cloud telephony, messaging, meetings and contact center solutions along with big data and speech analytics on a single cloud platform. Our goal is to deliver companies the most advanced truly unified communications solutions available so […]

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The Age of Truly Unified Cloud Communications

Yesterday we launched 8x8 Virtual Office® Editions, a new suite of products that revolutionize the business communications industry by unifying cloud communications, collaboration, online meetings, and contact center solutions with a best-in-breed data analytics platform. Representing a combination of technologies from years of continuous innovation from 8x8, this launch signifies the new age of Truly […]

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Building a Dynasty—8x8 Named a Gartner Magic Quadrant Leader for the Sixth Year Running

FC Barcelona is arguably the dominant global football (known as soccer here in the U.S.) club of the past decade, winning 25 major trophies since 2008. The powerhouse has built a dynasty with many regarding them as the best club ever. However, one thing has eluded FC Barcelona—they have never won the La Liga title […]

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