Mike Reinhart

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Mike is a Sr. Product Marketing Manager at 8x8. Mike is excited to share his experience and information on cloud solutions that help businesses turn customer interactions into new and sustained revenue. Read More>

Articles by: Mike Reinhart

Double Your Holiday Power with a Virtual Contact Center and CRM



Is your SMB close to making the transition from “S” to “M”? If the holidays are about to turn your business from small to mid-sized, don’t wait for increased seasonal demand to max out your business phone system. Consider moving or upgrading to a cloud-based contact center, which can make the transi [...]

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8x8 Shows Off Hosted Call Center Software at ICMI Call Center Demo & Conference



Hi from 8x8 at the International Customer Management Institute (ICMI) show in Atlanta! We’re here today at the 8x8 booth, demoing the latest features of 8x8 Virtual Contact Center,  our cloud-based call center software solution. It’s great to see so many people dedicating their time and ex [...]

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How to Work Multichannel Magic With Your Call Center



Are you leaving sales on the table or chasing away customers with less-than-satisfying interactions? Or maybe you’re struggling to track interactions with customers who call, chat/IM and email your company, and expect your agents to know their entire customer history? Real-life pros showcased new wa [...]

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