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Mike Reinhart

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Mike is a Sr. Product Marketing Manager at 8x8. Mike is excited to share his experience and information on cloud solutions that help businesses turn customer interactions into new and sustained revenue. Read More>

Articles by: Mike Reinhart

Double Your Holiday Power with a Virtual Contact Center and CRM

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Is your SMB close to making the transition from “S” to “M”? If the holidays are about to turn your business from small to mid-sized, don’t wait for increased seasonal demand to max out your business phone system. Consider moving or upgrading to a cloud-based contact center, which can make the transi [...]

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8x8 Shows Off Hosted Call Center Software at ICMI Call Center Demo & Conference

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Hi from 8x8 at the International Customer Management Institute (ICMI) show in Atlanta! We’re here today at the 8x8 booth, demoing the latest features of 8x8 Virtual Contact Center,  our cloud-based call center software solution. It’s great to see so many people dedicating their time and ex [...]

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How to Work Multichannel Magic With Your Call Center

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Are you leaving sales on the table or chasing away customers with less-than-satisfying interactions? Or maybe you’re struggling to track interactions with customers who call, chat/IM and email your company, and expect your agents to know their entire customer history? Real-life pros showcased new wa [...]

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