Mike McAlpen

Mike McAlpen

Mike McAlpen is the Executive Director of Security and Compliance at 8x8, one of the largest US VoIP providers for business. Prior to this, Mike was a business leader with Visa, Inc. Global Information Security and Compliance. Before this Mike was a leader in HP Professional Services Information Security, CIO/CISO Advisory and other services for nearly 12 years. Mike is a frequent Information Security speaker, a three-term IT Services Management Foundation President, on the Board of Directors of the Silicon Valley ISSA, and active in ISACA, FBI/DHS InfraGard, U.S. Secret Service’s Cyber Crime Task Force and the American Bar Association Science and Technology Section’s Information Security Committee.

Articles by: Mike McAlpen

Security In Healthcare Innovation

The media has been awash with stories of companies that have suffered because of preventable security breaches, so it is easy to see why so many CIOs and senior leaders rate security as their primary concern. One of the most consequential examples of security comes from the healthcare industry. Much of the revolution happening today […]

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Fitbit Complies with HIPAA—Does Your Business? 7 Questions to Ask

Fitbit’s recent news that it has achieved compliance with HIPAA—which protects patients’ health data—shines a light on the importance of HIPAA medical privacy concerns to an ever-widening circle of businesses. Still, many firms SHOULD be HIPAA compliant, but aren’t, putting them at risk for legal action. Could your business be one of these lawbreakers, without […]

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4 Call Center Compliance Problems—and How to Fix Them

Is our call center compliant? That’s a question that I get asked a lot, since I’m the Chief Information Security Officer for 8x8, which provides enterprise cloud contact center solutions. And the sad truth is that it often only takes a few simple questions to figure out that the asker’s contact center probably doesn’t fully […]

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Be Your Organization’s Security & Compliance Goalie

I recently wrote about how to get your company to commit to improving its security and compliance by starting at the top and getting top brass buy-in. But once you’ve got agreement that your organization wants everyone to participate in improving data security and compliance, how do you translate that to reasonable goals that every department can […]

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How to Take Security from Afterthought to Advantage

Is security just an afterthought? Not according to Infonetics Principal Analyst Diane Myers, who says it’s the #1 criterion for buyers of cloud communications. The fact that security is the most important concern among enterprise IT decision-makers is strong evidence that companies that do a good job at security could find themselves at a competitive […]

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