Come See Us at Customer Contact Week

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We’re gearing up for a big event at Customer Contact Week, taking place June 24 through June 28. Come see how 8x8’s cloud-based communications technology can bring your contact center into the future, provide customers with multiple channels to interact with agents, increase agent effectiveness, i [...]

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Meet Tatiana Sebby, Enterprise Account Executive from Chicago

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To get to know 8x8’s culture and our employees better, we're traveling the globe to meet 8x8 employees and asking them a few rapid fire questions. To meet today’s interviewee, we traveled to Chicago, Illinois where we recently hosted an amazing Wrigley rooftop event for customers, partners and pros [...]

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Handling Call Center Nightmares

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Working in call centers is stressful, for both agents and managers. Customers often call companies when they are upset and can take out that anger on agents. Managers have to juggle competing priorities as well as manage agents effectively. Using the right technology can help call center agents and [...]

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