The 8x8 Experience Continues in Dallas & Miami

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We are hitting the road (again!) to bring our VIP customer event, The 8x8 Experience, to Dallas, Texas on Tuesday, September 11 and Miami, Florida on Thursday, September 13. Why You Don’t Want to Miss the 8x8 Experience: Our agenda has been optimized to make sure you get the most out of the full- [...]

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3 Key Cost Saving Factors in Moving to the Cloud

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“What are the drivers of real cost savings?” is one of the most frequent questions I get from companies evaluating the move from on-premise to cloud communications. It’s a fair question, as vendors often include intangible “soft costs”  into the equation to demonstrate value. The real motivati [...]

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TechTarget: 8x8 X Series Combines UC and Contact Center

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My first six months at 8x8 have been laser-focused on the launch of X Series, the industry’s first cloud solution to integrate voice, conferencing, collaboration and contact center on a single platform. Last week was particularly a special moment with the launch of our general availability of X Ser [...]

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Q&A with 8x8 Partner, Craig Weir from Ingram Micro Cloud

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In today’s 8x8 community Q&A we chat with Craig Weir from Ingram Micro Cloud. He is the director of cloud portfolio responsible for all Saas cloud solutions. We last saw Craig ringing the opening bell at NYSE with our customers and 8x8 CEO Vik Verma (featured above in the top left corner) – quite t [...]

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It’s True – Customers Want Your Associates to be Experts

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This post is part of a series focused on the retail industry highlighting emerging trends affecting consumer and retailer behavior. We’ve all been there. You’re in a retail location — whether a restaurant, large store, or local shop. You browse their selection, navigate the layout and find an item [...]

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Blurring the Lines of Enterprise Communications

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This is a guest blog post by Amy Lind, research manager at IDC. Customer engagement models and expectations are changing. As organizations increasingly compete on customer experience (CX) and engagement, senior managers are being tasked with transforming their companyȁ [...]

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