Join Us at the 8x8 Experience 2018

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The 8x8 Experience 2018 kicks off this week with an exclusive VIP networking event in a city near you. Each event is designed to inspire you: from networking with your peers to having an open forum to share feedback to hearing directly from IT leaders at companies like yours about their own journey [...]

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Top 3 Ways to Optimize Your Customer Service Strategy

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This blog post is part of a series focusing on improving the customer experiences.  A software application will only get you so far when building an effective customer engagement management strategy. Sounds a little weird coming from a cloud communications company, doesn’t it? After all, our br [...]

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To Meet Gen Z , Retailers Must Join Their “Phygital” World

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This post is part of a series focused on the retail industry highlighting emerging trends affecting consumer and retailer behavior. Just as we’re getting over using “millennial” as a theme/punchline for everything from advertising to social research, here comes Gen Z with their categorically differe [...]

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Is Your PBX System Keeping You Awake at Night?

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Many companies with on-premises communications solutions struggle with expensive capital expenditures, support issues and other IT challenges, including managing multiple, fragmented solutions from different vendors, which hampers employee productivity and customer engagement efforts. Is your busine [...]

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AI & Digital Transformation: An Interview with Bryan Martin, Chairman & CTO 8x8

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According to Gartner’s 2018 CIO Agenda Survey, nearly half of CIOs plan to deploy artificial intelligence to improve customer experience. I sat down with Bryan Martin, Chairman and CTO of 8x8, and asked him about the recent 8x8 AI announcement, and his thoughts on the [...]

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IT Perspective: Moving From On-Premise PBX to the Cloud

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If 55% cost savings isn’t enough, then learn how easy it is for 8x8 customers to make the switch while ensuring the investment meets their future communication requirements. Join the 8x8 webinar on May 22 at 11 am PT / 2 pm ET with two 8x8 customers: Silver Peak Systems and Town Fair Tire. Hear dire [...]

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