8x8 ContactNow – A New Intelligent & Easy to Use Contact Center Solution for Teams

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Cloud technology is rapidly becoming the fundamental building block for a seamless customer experience. But the cloud isn’t just a single concept, it’s a variety of different individual elements from Sofware as a Service (SaaS) to Platform as a Service ( PaaS), from public to private. They are as di [...]

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How Well Do You Know Your Customers—Really?

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Most companies touch customers at multiple points along their journeys—starting with marketing and sales, moving through customer service and support, and on to retention and renewals. All these touch points engage customers—but are they providing a great, seamless, always-on experience? If not, cus [...]

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How to Earn Big Rewards via the 8x8 Referral Rewards Program

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Companies are tired of the pain caused by legacy PBX systems. High maintenance costs, no disaster recovery, and limited scalability are a few reasons they’re switching from traditional phone systems to cloud-based communication solutions. Plus, many small to mid-sized businesses (SMBs) want to avo [...]

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Why Sameroom + 8x8 = (8x8)!

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Hello, my name is Andrei. 8x8 just acquired my startup, Sameroom, and our entire team has joined 8x8’s product strategy group. We’re all really excited and think this is a great move for everyone involved. Let me explain. Sameroom has been operating in a fairly obscure corner of the busine [...]

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When Clouds Collide, It Rains Data

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Today, we introduced the world’s first Communications Cloud which is the exciting result of years of research, development, technology acquisition and innovation by the entire 8x8 team. But that’s not what I am writing about today. If you want to know more about the 8x8 Communications Cloud, you can [...]

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Experience 8x8 Cloud Communications at Enterprise Connect 2017

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8x8 is getting ready for next month’s Enterprise Connect, the premier event for enterprise communications and collaboration technology in North America, March 27-30 at the Gaylord Palms Convention Center in Orlando. This will be our best conference presence yet!  Stop by and visit us at booth 1 [...]

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