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No Coffee Required: Quality Management System Boosts Performance, Sales

I had the opportunity to attend the IoD Convention in London this year. Brexit was a hot topic. My favorite comment about Brexit was from Yanis Varoufakis, the former Treasury Secretary of Greece, who’s had experience working with the EU. He said Brexit is like the song Hotel California. You can check out any time […]

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8x8 Awarded 2016 Contact Center Technology Award

8x8 was recently awarded the 2016 Contact Center Technology Award by TMC, a global, integrated media company, for our Virtual Contact Center (VCC). The award presented by CUSTOMER Magazine celebrates VCC’s innovative approach to the contact center market enabling companies to deliver world-class customer experiences. This 11th-annual Contact Center Technology Award, honors industry leaders that […]

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8x8 Live! at Customer Contact Expo 2016 in London

The great and the good from the contact centre industry converged in London last week for one of the most prestigious events in the contact centre calendar – Customer Contact Expo 2016.  8x8 was one of the leading exhibitors at the two-day event, both in size and stature, with one of the biggest stands there. […]

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