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​5 Ways the Cloud Accelerates Your Phone System

Does the thought of moving tons of phone-system PBX hardware make you want to change careers? Do you feel like you’ve met everybody in your phone provider’s customer service department? Or is your company opening up new offices left and right, turning the time it takes to get new phone service into a critical-path item? […]

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In Cloud Communications, the S-Word is Real

OK, so you’re tired of hearing the S-word. Maybe you’ve heard it too much, too long from companies that used it too much? But what if you could use it, too—for real—to deliver quick, bottom-line results? “Synergy” is a word that’s fallen out of favor with lots of IT and businesspeople, largely because too many […]

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Be Your Organization’s Security & Compliance Goalie

I recently wrote about how to get your company to commit to improving its security and compliance by starting at the top and getting top brass buy-in. But once you’ve got agreement that your organization wants everyone to participate in improving data security and compliance, how do you translate that to reasonable goals that every department can […]

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Skype for Business: A Reality Check

Microsoft’s recently released preview of Skype for Business (formerly Lync) has caused a new round of discussion and uncertainty in the industry, as noted in this InfoWorld article.  This is a common market phenomenon in tech every time a new offering is announced. But the distinctly good news here is that no one needs to […]

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CXOs: Communications Analytics Will Amaze You

CIOs and CEOs are starting to realize just how much their outdated communications systems can hold back their business. It’s not just about missing the latest new features or technology. It’s about hampering collaboration, mobility and even business insight. At the same time, a new generation of technology promises to turn phone systems into data-driven business advisers, making […]

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