The Best of 2014—Our Readers Decide

2014-year-in-review-220x175.jpg

by

Happy Holidays to all of our readers! We wish you a wonderful, successful 2015. We also know that business people are a busy lot, so we’ve collected the most popular posts of 2014 from the 8x8 blog—in case you missed any articles that might help you prosper next year. These are the articl [...]

Read more >

Want to Protect Privacy and Project Professionalism? Try a VoIP Phone System

voip-privacy-220x175.jpg

by

One of the coolest things about VoIP is that your location becomes strictly your business. Imagine taking work calls that you’ve forwarded to your cell phone—but callers only see the work number and workplace identity. Picture going anywhere—even traveling internationally—and nob [...]

Read more >

Cloud Contact Centers Make for Happy Holiday Workers and Customers

xmas-contact-center1-220x175.jpg

by

‘Tis the season for customer service and telesales departments to go into overdrive, answering questions, handling returns and even booking new business. Those that prepared earlier in the year—upgrading their phone systems and call center software to full-blown VoIP-based contact centers—are now re [...]

Read more >

Schools: E-Rate Forms and Deadlines Are Changing—Don’t Miss Out!

e-rate-deadlines-8x8-220x175.jpg

by

As schools everywhere start breaking for winter recess, educational officials know grades will soon be due. But far fewer realize that the clock is ticking on turning in their E-Rate application forms, and missing the deadline could mean missing out on telecommunications-related savings. Schools Tur [...]

Read more >

Use VoIP to Be There for Your Customers and Teams—Even Half a World Away

voip-world-away-220x175.jpg

by

If winter is getting to you, remember that you can get away from it all—without dropping the ball back home. With Voice over Internet Protocol (VoIP) communications, your calls can seek you out around the globe—if you want to be found, that is—until they catch up with you.  And, your custo [...]

Read more >

Ask the Pros How to Cope When Bad Weather Strikes

snowy-roads-voip-220x175.jpg

by

When disaster strikes and outages happen, how do the pros keep businesses going? Just ask the people whose job it is to MAKE it happen, no matter WHAT happens. They’ll all tell you that it’s critical to have reliable communications that can be rerouted or adjusted—without the need for someone to ris [...]

Read more >
Categories

Follow Us