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The Best of 2014—Our Readers Decide

Happy Holidays to all of our readers! We wish you a wonderful, successful 2015. We also know that business people are a busy lot, so we’ve collected the most popular posts of 2014 from the 8x8 blog—in case you missed any articles that might help you prosper next year. These are the articles our readers shared most frequently […]

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Want to Protect Privacy and Project Professionalism? Try a VoIP Phone System

One of the coolest things about VoIP is that your location becomes strictly your business. Imagine taking work calls that you’ve forwarded to your cell phone—but callers only see the work number and workplace identity. Picture going anywhere—even traveling internationally—and nobody has any idea you’re not at your desk. There’s a great new way to project an always-professional image, and it’s […]

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Cloud Contact Centers Make for Happy Holiday Workers and Customers

‘Tis the season for customer service and telesales departments to go into overdrive, answering questions, handling returns and even booking new business. Those that prepared earlier in the year—upgrading their phone systems and call center software to full-blown VoIP-based contact centers—are now reaping the rewards. “We went from a very broken phone system in our […]

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Schools: E-Rate Forms and Deadlines Are Changing—Don’t Miss Out!

As schools everywhere start breaking for winter recess, educational officials know grades will soon be due. But far fewer realize that the clock is ticking on turning in their E-Rate application forms, and missing the deadline could mean missing out on telecommunications-related savings. Schools Turn to VoIP for Modernization, Savings and E-Rate Subsidies Not only […]

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Use VoIP to Be There for Your Customers and Teams—Even Half a World Away

If winter is getting to you, remember that you can get away from it all—without dropping the ball back home. With Voice over Internet Protocol (VoIP) communications, your calls can seek you out around the globe—if you want to be found, that is—until they catch up with you.  And, your customers and team might never know […]

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