Replicon’s Genius: Going Global Fast With Hosted PBXs and Call Center Software

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Sometimes, executive genius is about finding ways to achieve what seem like contradicting objectives. That’s why I admire Replicon’s global IT director, Neal Alberda, who was quick to see that a hosted PBX and a well-thought-out unified communications strategy could help his company go global while [...]

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Rubicon Project Uses Hosted VoIP to Beat Tough Deadline for Innovation

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One of the most critical roles any CEO plays is “Promise-Keeper-in-Chief,” and I take that responsibility very seriously. That’s why it was so great to hear from Tim McQuillen, Chief Knowledge Officer at Rubicon Project, which is doing awesome things to power its global expansion. 8x8 is honored to [...]

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Unified Communications: ‘We have a real sense of being a team now’

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Unified communications providers don’t just unify technology; they unify people. As Infinisource’s CTO Craig Henne recently told us, something very profound happens when people find it easy to communicate with their coworkers. That’s what Craig says happened at Infinisource when the company replaced [...]

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5 IT Visionaries Win 8x8 Cloud Unified Communications Awards at Enterprise Connect

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Bob Hughes, Global CIO at McLarens accepts award from 8x8 CEO Vik Verma. Last night at a red-carpet reception at Enterprise Connect 2014 in Orlando, 8x8 recognized five cutting-edge IT innovators for their visionary adoption of cloud-based unified communications in their businesses. We selected the [...]

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Call Center Software Mashups Transform Contact Center Workforce Management

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What do the Bee Gees, Pink Floyd, John Travolta, Hotels.com and contact center software have in common? In my blog last week, Transform Customer Experiences with Contact Center Mashups, I talked about how cloud mashups are dramatically heightening expectations of what enterprise software can do [...]

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8x8 Receives Enterprise-Ready Rating from the Skyhigh CloudTrust Program

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Selecting the right cloud services for your business is critical, especially with the breadth of services available today. So having an objective evaluation of a service’s security controls and enterprise-readiness is an essential tool in streamlining the evaluation process and lowering risk. Fortun [...]

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