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Why They Call It Growing Pains—And How VoIP Phone Service Can Help

Both kids and businesses go through growth spurts. Almost every parent of a grown child knows the feeling of turning around one day and seeing a 16-year-old kid who is now about your size, instead of a toddler who couldn’t reach the faucet.  When did all that growing-up happen, anyway? It’s like that with businesses, […]

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VoIP Service Electrifies Real Estate Biz With New Mobility and Features

The National Small Business Association recently reported that 59 percent of small-business owners either expected growth in the coming year or already are growing. Yet many are finding that their small business phone service—particularly the on-premises PBXs that usually have their own wiring closets—is holding them back. That’s was the experience of RE/MAX Tri County […]

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4 Must-Have Telecommuting Features for Business Phone Service

Are you enabling your telecommuters for success? Even those who take telecommuting to an extreme? These four must-have technologies are essential to reaping the cost and productivity benefits of a growing telecommuting workforce—and pushing the envelope of what it means to be part of a national or even international team. 1. Integrated communications to boost […]

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Profits or Pits: 3 Ways Call Center Choices Make or Break CRM Investment

Done right, a CRM-Contact Center combo can boost sales by giving call center agents the fingertip-ready info they need to satisfy customers, cross-sell and up-sell products, and build customer loyalty.  A great contact center can also be used to turbocharge your Web presence and boost sales. Says Jen Fabrizio of DeVero of 8x8’s hosted solution, […]

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Take Your Small Business Phone System from Obstacle to Enabler

As economic conditions bounce back, lots of businesses are finding their phone systems stand between them and the post-recession growth they’d counted on. Many of them are turning to hosted VoIP (Voice over Internet Protocol) for their small business phone systems, to help make up for time and profitability lost in the recent recession. In […]

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