Why They Call It Growing Pains—And How VoIP Phone Service Can Help

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Both kids and businesses go through growth spurts. Almost every parent of a grown child knows the feeling of turning around one day and seeing a 16-year-old kid who is now about your size, instead of a toddler who couldn’t reach the faucet.  When did all that growing-up happen, anyway? It’s lik [...]

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VoIP Service Electrifies Real Estate Biz With New Mobility and Features

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The National Small Business Association recently reported that 59 percent of small-business owners either expected growth in the coming year or already are growing. Yet many are finding that their small business phone service—particularly the on-premises PBXs that usually have their own wiring close [...]

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4 Must-Have Telecommuting Features for Business Phone Service

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Are you enabling your telecommuters for success? Even those who take telecommuting to an extreme? These four must-have technologies are essential to reaping the cost and productivity benefits of a growing telecommuting workforce—and pushing the envelope of what it means to be part of a national or e [...]

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Profits or Pits: 3 Ways Call Center Choices Make or Break CRM Investment

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Done right, a CRM-Contact Center combo can boost sales by giving call center agents the fingertip-ready info they need to satisfy customers, cross-sell and up-sell products, and build customer loyalty.  A great contact center can also be used to turbocharge your Web presence and boost sales. Sa [...]

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Take Your Small Business Phone System from Obstacle to Enabler

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As economic conditions bounce back, lots of businesses are finding their phone systems stand between them and the post-recession growth they’d counted on. Many of them are turning to hosted VoIP (Voice over Internet Protocol) for their small business phone systems, to help make up for time and profi [...]

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