8x8 is in the 2019 Gartner Magic Quadrant for Contact Centre as a Service, North America.
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- Gain essential insights into how to choose your contact centre system wisely
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- Learn why 8x8 has not only been recognised in the Contact Centre as a Service Magic Quadrant for the fifth consecutive year1, but was also named a UCaaS Leader by Gartner in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide2 for the eighth consecutive time.
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2019 Gartner Magic Quadrant for Contact Centre as a Service, North America
 Gartner “Magic Quadrant for Contact Center as a Service, North America” by Drew Kraus, Steve Blood, Simon Harrison, Daniel O’Connell, October 15, 2019.
 Gartner "Magic Quadrant for Unified Communications as a Service, Worldwide," Daniel O'Connell, Megan Fernandez, Rafael Benitez, Christopher Trueman, Sebastian Hernandez, July 30, 2019.
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Report name has changed 2015 onwards. 2015-2018 report name: Magic Quadrant for Unified Communications as a Service, Worldwide. 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence – 28 August 2014. 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.
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