New to ContactNow? Click on Getting Started and Agent to learn the basics. If you are an Administrator, make sure to view the Outbound Dialer Setup, Inbound Setup, and Reporting.

Available Training
Getting StartedGetting Started

Log in and get to know the ContactNow interface.

Inbound SetupInbound Setup

Learn how to manage incoming calls.


Leverage your ability to connect with customers.


Use data to optimize your contact center's performance.

Outbound Dialer SetupOutbound Dialer Setup

Set up outbound queues and call outcomes.

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Our learning portal details all our training in one comprehensive list.

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What is 8x8 University?

8x8 University is your one-stop solution to all your training needs.

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